Multi-Line Representative - State Farm Agent Team Member

Domenico Polo - State Farm Agent; Elmwood Park (IL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Job summary

Domenico Polo - State Farm Agent in Elmwood Park, IL is seeking a proactive office professional to help customers protect what matters most.

You will communicate with clients, build relationships across product lines, support office operations, and participate in local marketing with a focus on community service. Qualifications emphasize clear communication, organization, and licensure or the ability to obtain state insurance licenses; bilingual applicants are highly encouraged.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Written communication

Verbal communication

Organizational skills

Fast-paced environment

Customer service

Insurance licensing

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency:

I opened my agency in 2024 and currently lead a team of four. Before becoming an agent, I worked as a State Farm team member. Outside of work, I'm a professional musician who studied music in college, and I also enjoy painting, especially watercolor. Creativity and building relationships are a big part of who I am.

Our agency is passionate about serving the community. We partner with local churches, community organizations, small businesses, and the police department to build lasting relationships and make a positive impact.

Our agency offers a flexible work schedule, PTO, a Simple IRA, ongoing training and coaching, professional development, and opportunities for career growth and advancement. We believe in helping our team members succeed both personally and professionally.

Our culture is supportive, customer-focused, and built on teamwork. I'm looking for someone who is proactive, outgoing, detail-oriented, and compassionate. Strong communication skills are essential, and bilingual candidates (especially those who speak Spanish, Polish, or Ukrainian), are highly encouraged to apply.

Location Address:

Elmwood Park, IL 60707

At Domenico Polo - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.