Multi-Line Representative - State Farm Agent Team Member

Troy Hooper - State Farm Agent; Cypress (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Troy Hooper - State Farm Agent in Cypress, TX is looking for a Multiline Representative who can help customers with their insurance needs and build lasting relationships. This role emphasizes service, community involvement, and active support across multiple product lines.

Responsibilities include handling customer inquiries, maintaining records, and assisting with marketing efforts to raise local awareness.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational abilities and attention to detail.
• Able to thrive in a fast-paced office environment.
• Experience in customer service, business support, or insurance is preferred.
• Must possess or be able to obtain necessary state insurance licenses.
• Spanish language skills are a plus.

Responsibilities

• Communicate with customers to understand needs and provide product information.
• Assist in developing relationships with new and existing customers across product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote community awareness.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Written & Verbal Communication

Organizational Skills

Fast-paced Environment

Customer Service / Insurance

Insurance Licenses

Spanish (Preferred)

Job description

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

You May Be a Great Fit as a Multiline Representative at Troy Hooper - State Farm Agent if:

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address

Cypress, TX 77433

At Troy Hooper - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.
• Spanish Preferred.