Multi-Line Representative - State Farm Agent Team Member

Catharine Albin - State Farm Agent; Cedarburg (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

License reimbursement

Bonus

Competitive salary

Flexible schedule

Health insurance

Advancement

Paid time off

Training & development

Job summary

Catharine Albin - State Farm Agent in Cedarburg, WI is seeking a motivated team member to support customer relations, insurance product information, and daily office operations. The role emphasizes building lasting customer relationships within a community-oriented agency.

The position offers licensing reimbursement, training opportunities, a flexible schedule, and the chance to contribute to business growth while working with an established book of business.

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational abilities with keen attention to detail.
• Comfortable in a fast-paced environment.
• Experience in customer service, business support, or insurance preferred.

Responsibilities

• Communicate with customers to understand needs and provide product information.
• Develop relationships with new and existing customers across product lines.
• Support daily office operations, including documentation and scheduling.
• Assist in marketing efforts to promote awareness within the community.
• Maintain accurate records for a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Written and verbal communication

Organizational skills

Fast-paced environment

Customer service experience

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency:

I joined State Farm in 2021 and opened this agency in 2026 after a career in logistics. I come from a family of entrepreneurs, so I understand both the challenges and rewards of building something from the ground up. I'm passionate about providing the training, coaching, and support needed to help new team members succeed.

Our agency is built around relationships. We believe in taking the time to understand our customers' needs and becoming trusted advisors in the community. As a new agency, you'll have the opportunity to help build lasting customer relationships and make a meaningful impact from day one.

We offer a health stipend, licensing reimbursement, monthly team lunches, Casual Fridays, fun team outings, and a strong commitment to work-life balance. You'll also have the opportunity to work with an established book of business while continuing to build new relationships.

My goal is to create an environment where team members feel like they're working with me, not for me. I'm looking for someone who is persistent, trustworthy, self-motivated, and passionate about helping people. If you enjoy building relationships, thrive in a collaborative environment, and want to grow alongside a brand-new agency, we'd love to meet you.

Location Address:

Cedarburg, WI 53012

At Catharine Albin - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.