Multi-Line Representative - State Farm Agent Team Member

Julieschuld; Bradley (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Bonus based on performance

Flexible schedule

Job summary

Julie Schuld - State Farm Agent in Bradley, IL is seeking an organized administrative assistant to support daily office operations and customer service. You will manage scheduling, handle inquiries, maintain records, and help the team deliver a consistent, friendly experience for clients.

The role requires clear communication, attention to detail, and the ability to thrive in a fast-paced environment while supporting claim processes and plan personalization as needed.

Qualifications

• Clear written and verbal communication skills.
• Excellent organizational abilities and attention to detail.
• Comfortable working in a fast-paced environment.
• Good phone manner and comfortable speaking with customers.

Responsibilities

• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Support daily office operations, including documentation and follow-up activities.
• Provide excellent customer service and follow up on customers' needs.
• Maintain accurate records and ensure a consistent customer experience.
• Support the team with various administrative tasks and projects.

Skills

Communication

Organization

Attention to detail

Phone/phone voice

Fast-paced environment

Job description

Benefits:

• Opportunity for advancement
• Training & development
• Bonus based on performance
• Flexible schedule

Location Address:

Bradley, IL 60915

At Julie Schuld - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Support daily office operations, including documentation and follow-up activities.
• Provide excellent customer service and follow up on customers needs.
• Maintain accurate records and ensure a consistent customer experience.
• Support the team with various administrative tasks and projects.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Good phone voice, comfortable talking to customers.