Multi-Line Representative - State Farm Agent Team Member

Reyna Immerfall - State Farm Agent; Ankeny (IA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

Life insurance

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Reyna Immerfall - State Farm Agent in Ankeny, IA is building a close-knit three-person team dedicated to delivering meaningful service and protecting what matters most for our customers.

We value family, community involvement, and a supportive culture built on heart, head, and humor. We offer Simple IRA, life insurance, licensing paid upfront, and a strong focus on work-life balance.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organizational skills

Fast-paced environment

Customer service experience

Job description

Benefits:

• Simple IRA
• Life insurance
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency:

Our agency opened in 2020 and is a close-knit team of three focused on building strong relationships and delivering meaningful service to our customers. Before becoming a State Farm agent, I spent 13 years working in State Farm corporate, which gave me a strong foundation in the business and a customer-first mindset.

I’m a proud parent of two high schoolers, and family plays a big role in both my personal life and how I run the office. We stay very active in the community through involvement with the Chamber, local Uptown events like movie nights, and organizations such as the Animal Rescue League. Giving back and staying connected locally is something we truly value.

For our team, we offer life insurance, short-term disability, a Simple IRA, licensing paid up front, and a strong focus on work-life balance.

Our office culture is family-oriented and built around what we call "heart, head, and humor." We’re passionate about getting to know our customers and helping protect what matters most to them. We’re looking for someone who is outgoing, people-focused, and a true team player - someone who enjoys meeting new people, is always learning, and wants to grow as part of a supportive and fun team.

Location Address:

Ankeny, IA 50023

At Reyna Immerfall - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.