Multi-Line Insurance Advisor & Community Advocate

Wayne-Cottrell---State-Farm-Agent; Henderson (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Job summary

Wayne Cottrell State Farm in Henderson, NC is hiring a Multiline Representative to assist customers with insurance products and financial services. You will communicate needs, present options, and help families protect what matters most.

The role emphasizes relationship-building, community engagement, and teamwork in a fast-paced office. Prior customer service or insurance experience is preferred, and licensing steps will be supported by the office.

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational abilities and attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Fast-paced environment

Customer service experience

Insurance license

Job description

Wayne Cottrell State Farm in Henderson, NC is hiring a Multiline Representative to assist customers with insurance products and financial services. You will communicate needs, present options, and help families protect what matters most.

The role emphasizes relationship-building, community engagement, and teamwork in a fast-paced office. Prior customer service or insurance experience is preferred, and licensing steps will be supported by the office.