Multi-Line Insurance Advisor

Michael Massaglia - State Farm Agent; Oak Ridge (TN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Paid time off

Profit sharing

Training & development

Wellness resources

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Job summary

Mike Massaglia State Farm in Oak Ridge, TN is seeking a Multiline Representative to help customers protect what matters most. You will assist with product information, build relationships across product lines, and support day-to-day office operations while contributing to community marketing efforts.

The role emphasizes listening, trust-building, and guiding customers toward appropriate solutions. A positive, growth-oriented mindset and insurance licensing readiness are valued.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Written communication

Verbal communication

Organization

Customer service

Job description

Mike Massaglia State Farm in Oak Ridge, TN is seeking a Multiline Representative to help customers protect what matters most. You will assist with product information, build relationships across product lines, and support day-to-day office operations while contributing to community marketing efforts.

The role emphasizes listening, trust-building, and guiding customers toward appropriate solutions. A positive, growth-oriented mindset and insurance licensing readiness are valued.