Insurance Client Advisor & Community Advocate

Wayne Cottrell - State Farm Agent; Henderson (NC); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Job summary

Wayne Cottrell State Farm in Henderson, NC is seeking a Multiline Representative to help clients protect what matters most. You will listen, guide options, and build lasting relationships with customers across multiple product lines.

The role requires effective communication, strong organization, and a customer-service mindset. You will support office operations, assist with marketing efforts, and maintain accurate records for a consistent customer experience.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organizational skills

Customer service experience

Fast-paced environment adaptability

Job description

Wayne Cottrell State Farm in Henderson, NC is seeking a Multiline Representative to help clients protect what matters most. You will listen, guide options, and build lasting relationships with customers across multiple product lines.

The role requires effective communication, strong organization, and a customer-service mindset. You will support office operations, assist with marketing efforts, and maintain accurate records for a consistent customer experience.