Multi-Line Adjuster - Inside

Crawford & Company

Guaynabo (PR)

On-site

USD 40,000 - 50,000

Full time

14 days+

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Job summary

A leading insurance firm is seeking an Entry-Level Medium Complex Claims Adjuster in Guaynabo, Puerto Rico. The ideal candidate will have a college degree and at least 2 years of insurance adjusting experience across multiple lines of business. Responsibilities include investigating claims, negotiating settlements, and preparing reports. Strong analytical, communication, and organizational skills are required. This full-time position offers an excellent opportunity for growth in the insurance industry.

Qualifications

Minimum 2 years insurance adjusting experience in at least two lines of business.
Strong verbal and written communication skills are critical.
Ability to gather and analyze information to determine action.

Responsibilities

Investigate claims by interviewing claimants and witnesses.
Negotiate and settle claims, managing litigation as necessary.
Prepare reports summarizing investigation findings.

Skills

Insurance knowledge

Communication skills

Analytical ability

Organizational skills

Interpersonal skills

Education

College degree or equivalent

Tools

Personal computer

Job description

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Job Description

Job Description

College degree or an equivalent combination of education and experience. Minimum 2 years insurance adjusting experience with experience in each of at least two lines of business (casualty, property, or marine). Personal computer, typing and keyboarding skills. In-depth knowledge of insurance coverage, practices and negotiating skills in multiple lines of business. Familiarity with legal, medical and technical disciplines within specific business lines. Strong verbal and written communication skills. Good analytical ability and mathematical aptitude. Good attention to detail and organizational skills. Ability to gather and analyze information, then determine and implement the appropriate course of action. Good interpersonal skills. Licensing as required by state and local jurisdictions. Additional continuing education as required by Crawford Educational Services and as applicable for jurisdictions in which claims are adjusted or investigated.

Responsibilities

Investigate coverage, liability, and damages with all parties involved in a claim as requested by our customers or Crawford and Company or a subsidiary thereof.
Investigate claims by interviewing claimants, witnesses, establish claim reserves, handle evidence, obtain and interpret official reports, medical reports and claim forms, and attend/participate at mediation, trials or hearings.
Negotiate and settle claims, set reserves, and manage litigation within client service parameters and authority levels by obtaining demands and making offers to claimants.
May present evidence at legal proceedings.
Provide filings with regulatory agencies, dispose of salvage and pursue subrogation when appropriate.
Prepare reports by collecting and summarizing information required by the client and obtained through investigation.
Self starter capable of working alone or with others.
Maintain company reputation and insurance product integrity by complying with Federal and state regulations, client and Crawford and Company service standards.
Maintain expected case loads in multiple lines of business while meeting established service delivery, production, quality, sales and educational objectives.
May be required to work on-call during off work hours to respond to emergency on-site investigations.
Maintain professional and technical knowledge through continuing education in multiple lines of business.
Maintain acceptable product quality through compliance with service standards and compliance with internal quality control initiatives.
Uphold and project the corporate image by participating in industry organizations and functions.
Ability to multi–task in a time sensitive environment and handle job responsibilities with a sense of urgency.
Participates in special projects or performs duties in other areas as requested.
Upholds the Crawford Code of Conduct.

Qualifications

College degree or an equivalent combination of education and experience.
Minimum 2 years insurance adjusting experience with experience in each of at least two lines of business (casualty, property, or marine).
Personal computer, typing and keyboarding skills
In-depth knowledge of insurance coverage, practices and negotiating skills in multiple lines of business.
Familiarity with legal, medical and technical disciplines within specific business lines.
Strong verbal and written communication skills.
Good analytical ability and mathematical aptitude.
Good attention to detail and organizational skills.
Ability to gather and analyze information, then determine and implement the appropriate course of action.
Good interpersonal skills.
Licensing as required by state and local jurisdictions.
Additional continuing education as required by Crawford Educational Services and as applicable for jurisdictions in which claims are adjusted or investigated.