Multi-Level Response Family Support Advocate (CYFD/FSD #10119052)

New Mexico Department of Justice; Roswell (NM); On-site; USD 34,000 - 55,000; Full time

Job summary

New Mexico Children, Youth and Families Department (CYFD) seeks a Multi-Level Response Family Support Advocate to complete comprehensive family assessments and safety/risk screenings for referred families. You will build relationships with families and community providers to connect them with needed supports and resources across New Mexico.

Incumbents may travel statewide (approximately 25%) to complete work assignments, conduct home visits, and document interactions in the agency database.

Qualifications

• Associate's Degree plus 1 year of social work/coordination experience or three years total education/experience substituting for the degree.

Responsibilities

• Perform comprehensive family assessments and safety/risk screenings for families referred via CYFD Central Intake.
• Develop individualized family well-being plans with community referrals and responsibilities.
• Conduct home visits and transport families to services as needed.
• Document results in the agency case management system.
• Collaborate with other state agencies to implement Multi-Level Response.
• Participate in multidisciplinary meetings and share data on family interactions.

Education

Associate's Degree in Social Work, Psychology, Guidance and Counseling, Education, Sociology, Criminal Justice, Criminology, Family Studies/Services, Social Sciences, or Human Services

Job description

Press Control+M to start dragging object

Multi-Level Response Family Support Advocate (CYFD/FSD #10119052)

For more Job Requirements & Classification Description:

At the New Mexico Children, Youth and Families Department (CYFD), every role is an opportunity to make a lasting difference in the lives of children, youth, and families across our state. We are committed to building a compassionate, skilled, and dedicated workforce that works collaboratively to ensure safety, promote well-being, and strengthen families. Whether you are in the field supporting families face-to-face, working behind the scenes to improve systems, or helping to shape the agency from a leadership level, your work here has purpose and long-lasting impact. Join a team that values integrity, resilience, and service and be part of meaningful change for New Mexico's future.
THIS JOB POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE.
INCUMBENTS IN THIS POSITION WILL BE REQUIRED TO TRAVEL WITHIN THE STATE TO COMPLETE THEIR WORK ASSIGNMENTS.
*APPLICATIONS SUBMITTED WITHOUT WORK EXPERIENCE OR A RESUME WILL NOT BE CONSIDERED. IF ATTACHING A RESUME, RESUME MUST INCLUDE DATES OF EMPLOYMENT FOR EACH JOB (MONTH & YEAR) AND DETAILS OF WORK EXPERIENCE/JOB DUTIES*

Why does the job exist?

Multi-Level Services Family Support Advocate completes a comprehensive family assessment and safety/risk screening/assessment for families referred via CYFD Statewide Central Intake who have a screened in referral and meet the eligibility requirements of the Multi-Level Response program. These screened in reports will be diverted from investigations and to the multi-level response program. Family Support Advocates complete assessments with families to identify family needs and barriers that led to referral, build working relationships with the family and community providers, refer families to needed supports and resources in the community, and support them in accessing needed services. The Family Support Advocate reports data and interactions with families and community agencies in the agency database.

How does it get done?

• Complete comprehensive family assessments with families who have a been referred from CYFD Statewide Central Intake via a screened in referral. Work with family to identify resources that have the capacity to increase family stability and support family in accessing needed services. Complete referrals to community-based supports and resources, to include a warm hand-off connection to resources. Update assessment plan as necessary based on needs identified in family assessments.
• Create an individualized family well-being plan collaboratively with the family, clearly identifying the community resources and supports that they family is referred to, as well as the responsibilities of the multi-level family support advocate and the family in connecting with the identified and agreed upon referrals.
• Conduct home visits with families who are receiving Multi-Level Response services to support connection to referral sources. Contact Statewide Central Intake (SCI) when there are safety concerns.
• Transport families as needed to identified support services
• Document results of family contacts and assessments in the identified case management system
• Work with other state agencies in continued implementation of Multi-Level Response across various sectors

Ideal Candidate

• Experience as it relates to:
• Working directly with Children, Youth, and their families;
• Partner with Community Service providers as it relates to Children, and Youth;
• Working with Youth in a school setting;
• Determining eligibility for services that might be needed for the Children, Youth and Families;
• Conduct and complete assessments of safety, risks, strengths, and family needs;
• Developing Safety plans for the Children, Youth and Families;
• Participate in multidisciplinary meetings;
• Identify, provide, and/or arrange timely assessments/evaluations/ interviews;
• Conduct medical case management activities for eligible clients.

Associate's Degree in Social Work, Psychology, Guidance and Counseling, Education, Sociology, Criminal Justice, Criminology, Family Studies/Services, Social Sciences, or Human Services and one (1) year of experience as a social work assistant and/or in social or community coordination, working with communities, working on health or social service related matters, social work/case management experience, and/or behavioral health care. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling three (3) years may substitute for the required education and experience.

Employment Requirements

Must possess and maintain a valid Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employed. Pre-employment background investigation is required and is a conditional pending result.

Working Conditions

Office setting, exposure to Visual/Video Display terminal (VDT) and extensive personal computer and telephone usage with extended periods of sitting. May work under frequent time constraints. Significant travel statewide is required, approximately 25% of time.

Supplemental Information

Do you know what Total Compensation is? Click here

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.