Multi-Level Response Family Support Advocate (CYFD/FSD #10119050)

New Mexico Department of Justice; Portales (NM); On-site; USD 35,000 - 55,000; Full time

Job summary

New Mexico Children, Youth and Families Department (CYFD) seeks a Multi-Level Response Family Support Advocate to assess families, screen risk, and connect them with community resources. Travel within the state is required to complete work assignments and build support networks.

Ideal candidates have an associate degree in social services and 1 year of related experience; 3 years total education/experience may substitute. Strong collaboration with agencies and providers is essential.

Qualifications

• Associate's degree and one year of social work or community coordination experience.
• Three years total education/experience may substitute for the degree.
• Must be willing to travel statewide and complete required background checks.

Responsibilities

• Complete comprehensive family assessments and safety/risk screenings.
• Develop individualized family well-being plans with clear referrals.
• Conduct home visits and coordinate with community resources.
• Document outcomes in the agency case management system.
• Collaborate with state agencies to implement multi-level response.

Skills

Family support experience

Case management

Community collaboration

Youth and family engagement

Education

Associate's Degree in Social Work, Psychology, Guidance and Counseling, Education, Sociology, Criminal Justice, Criminology, Family Studies/Services, Social Sciences, or Human Services

Job description

Press Control+M to start dragging object

Multi-Level Response Family Support Advocate (CYFD/FSD #10119050)

For more Job Requirements & Classification Description:

At the New Mexico Children, Youth and Families Department (CYFD), every role is an opportunity to make a lasting difference in the lives of children, youth, and families across our state. We are committed to building a compassionate, skilled, and dedicated workforce that works collaboratively to ensure safety, promote well-being, and strengthen families. Whether you are in the field supporting families face-to-face, working behind the scenes to improve systems, or helping to shape the agency from a leadership level, your work here has purpose and long-lasting impact. Join a team that values integrity, resilience, and service and be part of meaningful change for New Mexico's future.

THIS JOB POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE.

INCUMBENTS IN THIS POSITION WILL BE REQUIRED TO TRAVEL WITHIN THE STATE TO COMPLETE THEIR WORK ASSIGNMENTS. *APPLICATIONS SUBMITTED WITHOUT WORK EXPERIENCE OR A RESUME WILL NOT BE CONSIDERED. IF ATTACHING A RESUME, RESUME MUST INCLUDE DATES OF EMPLOYMENT FOR EACH JOB (MONTH & YEAR) AND DETAILS OF WORK EXPERIENCE/JOB DUTIES*

Why does the job exist?

Multi-Level Services Family Support Advocate completes a comprehensive family assessment and safety/risk screening/assessment for families referred via CYFD Statewide Central Intake who have a screened in referral and meet the eligibility requirements of the Multi-Level Response program. These screened in reports will be diverted from investigations and to the multi-level response program. Family Support Advocates complete assessments with families to identify family needs and barriers that led to referral, build working relationships with the family and community providers, refer families to needed supports and resources in the community, and support them in accessing needed services. The Family Support Advocate reports data and interactions with families and community agencies in the agency database.

How does it get done?

• Complete comprehensive family assessments with families who have a been referred from CYFD Statewide Central Intake via a screened in referral. Work with family to identify resources that have the capacity to increase family stability and support family in accessing needed services. Complete referrals to community-based supports and resources, to include a warm hand-off connection to resources. Update assessment plan as necessary based on needs identified in family assessments. 30%
• Create an individualized family well-being plan collaboratively with the family, clearly identifying the community resources and supports that they family is referred to, as well as the responsibilities of the multi-level family support advocate and the family in connecting with the identified and agreed upon referrals. 30%
• Conduct home visits with families who are receiving Multi-Level Response services to support connection to referral sources. Contact Statewide Central Intake (SCI) when there are safety concerns. 20%
• Transport families as needed to identified support services 10%
• Document results of family contacts and assessments in the identified case management system 5%
• Work with other state agencies in continued implementation of Multi-Level Response across various sectors 5%

Ideal Candidate

• Experience as it relates to:
• Working directly with Children, Youth, and their families;
• Partner with Community Service providers as it relates to Children, and Youth;
• Working with Youth in a school setting;
• Determining eligibility for services that might be needed for the Children, Youth and Families;
• Conduct and complete assessments of safety, risks, strengths, and family needs;
• Developing Safety plans for the Children, Youth and Families;
• Participate in multidisciplinary meetings;
• Identify, provide, and/or arrange timely assessments/evaluations/ interviews;
• Conduct medical case management activities for eligible clients.

Associate's Degree in Social Work, Psychology, Guidance and Counseling, Education, Sociology, Criminal Justice, Criminology, Family Studies/Services, Social Sciences, or Human Services and one (1) year of experience as a social work assistant and/or in social or community coordination, working with communities, working on health or social service related matters, social work/case management experience, and/or behavioral health care. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling three (3) years may substitute for the required education and experience.

Employment Requirements

Must possess and maintain a valid Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employed. Pre-employment background investigation is required and is a conditional pending result.

Working Conditions

Work is performed in an office setting: late hours and weekends work may be required. Will be exposed to regular periods of video display terminal and keyboard usage and stressful situations. Travel may be required. Incumbent will work under stress and frequent time constraints. Incumbent may be required to furnish a personal vehicle for carrying out assignments.

Supplemental Information

Do you know what Total Compensation is?

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.