Multi-Facility Revenue Cycle Manager - Nursing Home Billing

SanStone Health & Rehabilitation; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

SanStone Health & Rehabilitation seeks an experienced Multi-Facility Business Office Manager to oversee financial and administrative operations across multiple skilled nursing facilities. You will manage patient billing,Collections, and regulatory compliance while guiding residents and families through financial matters.

The role requires in-office work 5 days a week with travel to NC facilities and the Home Office in Asheville, including some overnight stays.

Qualifications

• Associate’s or bachelor’s degree in business administration, accounting, or related field (preferred).
• 2–3 years of healthcare billing and collections experience.
• Strong knowledge of Medicare, Medicaid, and insurance billing.
• Proficient with Microsoft Office and billing software.
• Excellent organizational, communication, and leadership skills.

Responsibilities

• Manage accounts receivable.
• Oversee resident billing for Medicare, Medicaid, private insurance, and private pay.
• Ensure timely submission of claims and follow-up on denials.
• Prepare monthly revenue cycle reports for clean AR.
• Submit claims to Medicare, Medicaid, and commercial carriers.
• Monitor claim status and perform daily collection calls.
• Resolve claim rejections by researching and correcting errors.
• Attend weekly care plan and discharge meetings.
• Ensure payer-specific regulatory compliance.
• Coordinate financial aspects of resident admissions.
• Assist residents and families with financial inquiries and payment plans.
• Maintain accurate resident trust accounts per regulations.
• Distribute patient statements and explain balances.
• Communicate outstanding balances with patients and families.
• Set up payment plans and provide financial counseling.
• Handle escalated billing inquiries professionally.
• Ensure HIPAA and billing compliance.
• Maintain organized records for audits.
• Implement internal controls to prevent fraud.
• Oversee Receptionist and schedules.
• Develop efficient office workflows.
• Collaborate with clinical and administrative teams.

Education

associate’s or bachelor’s degree in business administration, accounting, or related field

Tools

Medicare/Medicaid billing software

Microsoft Office

Job description

SanStone Health & Rehabilitation seeks an experienced Multi-Facility Business Office Manager to oversee financial and administrative operations across multiple skilled nursing facilities. You will manage patient billing,Collections, and regulatory compliance while guiding residents and families through financial matters.

The role requires in-office work 5 days a week with travel to NC facilities and the Home Office in Asheville, including some overnight stays.