Cloud Performance & FinOps Analyst

MAXIMUS; Portland (ME); On-site; USD 50,000 - 80,000; Full time

Job summary

Maximus TCS (Technology and Consulting Services) seeks an experienced Cloud/IT Operations Analyst to analyze AWS/Azure environments, monitor performance, and drive optimization across enterprise platforms in a hybrid cloud setting. You will develop dashboards, support ITSM/ITOM reporting, and contribute to DR planning while collaborating with cross-functional teams in a fast-paced environment.

Requires 4+ years in cloud/operations analysis, strong data visualization skills, and a Bachelor's

Qualifications

• Bachelor's degree in Information Systems, Business, Data Analytics, Engineering or related field (or equivalent).
• 4+ years of experience in business process analysis, cloud analysis, IT operations analysis, or related roles.
• Experience analyzing cloud environments (AWS and/or Azure) including performance and availability metrics.
• Experience developing reports and dashboards with Excel, Power BI, Tableau, or similar.
• Experience analyzing cloud cost and consumption data for optimization.
• Experience supporting ITSM/ITOM processes including incident, change, and service performance reporting.
• Familiarity with enterprise architecture and governance frameworks and ability to document compliance tracking.
• Experience analyzing system performance, monitoring data, and incident trends.
• Experience supporting disaster recovery planning, testing documentation, and continuity tracking.
• Ability to develop and maintain process documentation and governance artifacts.

Responsibilities

• Analyze AWS and Azure environments to support provisioning, operations, and performance monitoring.
• Evaluate cloud systems for architecture alignment and governance with Cloud Engineers/Architects.
• Support operational analysis, monitoring trends, incidents, and reliability metrics.
• Develop reports/dashboards for cloud performance, availability, and cost visibility.
• Coordinate testing activities for production deployments.
• Support ITSM/ITOM reporting for incidents, changes, and service performance.
• Contribute to DR planning and testing across cloud and hybrid environments.
• Analyze cloud cost/usage trends to identify optimization opportunities.
• Track SLA performance and drive continuous service improvements.
• Document processes and governance artifacts with cross-functional teams.

Skills

Cloud analysis

Business process analysis

IT operations analysis

Data visualization

Education

Bachelor's degree in Information Systems/Business/Data Analytics/Engineering (or equivalent)

Tools

Excel

Power BI

Tableau

Job description

Maximus TCS (Technology and Consulting Services) seeks an experienced Cloud/IT Operations Analyst to analyze AWS/Azure environments, monitor performance, and drive optimization across enterprise platforms in a hybrid cloud setting. You will develop dashboards, support ITSM/ITOM reporting, and contribute to DR planning while collaborating with cross-functional teams in a fast-paced environment.

Requires 4+ years in cloud/operations analysis, strong data visualization skills, and a Bachelor's