Cloud Performance & FinOps Analyst

MAXIMUS; Fort Smith (AR); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Paid holidays and paid time off

Job summary

Maximus TCS is seeking a Cloud & IT Operations Analyst to support provisioning, monitoring, and optimization across AWS and Azure environments. You will develop dashboards showing performance, availability, and cost, and assist with production testing and ITSM/ITOM integrations.

Ideal candidates have 4+ years in cloud/operations analytics, strong data visualization skills, and experience with governance frameworks and disaster recovery planning.

Qualifications

• Bachelor's degree in information systems, business, data analytics, engineering, or related field.
• 4+ years of experience in business process analysis, cloud analysis, IT operations analysis, or related roles.
• Experience analyzing cloud environments (AWS and/or Azure), including performance, availability, and operational metrics.
• Experience developing reports, dashboards, and data visualizations using Excel, Power BI, Tableau, or similar.
• Proven ability to analyze cloud cost and consumption data and provide actionable insights for optimization.
• Experience supporting ITSM/ITOM processes, including incident, change, and service performance reporting.
• Familiarity with enterprise architecture and governance frameworks and ability to support documentation and compliance tracking.
• Experience analyzing system performance, monitoring data, and incident trends to support operational improvements.
• Experience supporting disaster recovery planning, testing documentation, and continuity tracking.
• Ability to develop and maintain process documentation, reports, and governance artifacts.

Responsibilities

• Analyze AWS and Azure environments to support provisioning, operations, lifecycle management, and monitoring.
• Evaluate cloud systems for alignment with enterprise architecture and governance standards.
• Support operational analysis across cloud platforms, including trends, incidents, and reliability metrics.
• Develop reports and dashboards to provide visibility into cloud performance, cost, and consumption.
• Assist in coordinating testing activities related to production deployments for readiness.
• Support integration of cloud services into ITSM/ITOM processes and reporting.
• Contribute to disaster recovery planning and testing across cloud and hybrid environments.
• Analyze cloud cost and usage trends, identifying optimization opportunities for FinOps reporting.
• Track and report on SLA performance to support continuous service improvement.
• Collaborate with cross-functional teams to document processes and governance artifacts.

Skills

Cloud analysis

IT operations analysis

Business process analysis

Data visualization

ITSM/ITOM reporting

Enterprise architecture

Disaster recovery

Process documentation

Cloud cost optimization

Education

Bachelor's degree in Information Systems, Business, Data Analytics, Engineering, or related field

Tools

Excel

Power BI

Tableau

Job description

Maximus TCS is seeking a Cloud & IT Operations Analyst to support provisioning, monitoring, and optimization across AWS and Azure environments. You will develop dashboards showing performance, availability, and cost, and assist with production testing and ITSM/ITOM integrations.

Ideal candidates have 4+ years in cloud/operations analytics, strong data visualization skills, and experience with governance frameworks and disaster recovery planning.