Multi-Branch Growth Leader

World Finance; Matteson (IL); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid holidays

Sick days

Vacation time

Volunteer hours

Job summary

World Finance is seeking an Overstaff Branch Manager to provide onsite leadership and operational support across multiple branches in the Matteson area. You will guide teams, ensure service excellence, compliance, and performance across branches.

You’ll coach, mentor, and develop staff, promote World Finance products, manage customer needs, and build community relationships while traveling between branches as required.

Qualifications

• Proven ability to lead, coach, and motivate team members to achieve results.
• Strong customer service skills and the ability to make customers and teams feel valued.
• Strategic thinker who can analyze performance and identify growth opportunities.

Responsibilities

• Provide onsite management coverage and operational leadership across multiple branches as assigned.
• Facilitate excellent customer service, setting the example in every branch you support.
• Lead, mentor, and develop branch team members to ensure smooth daily operations and alignment with company goals.
• Address customer needs holistically—from pairing them with the right loan products to assisting with tax services.
• Drive branch growth by promoting World Finance products and services that support customers’ financial success.
• Maintain compliance with company policies and ensure adherence to operational standards.
• Build strong relationships within the communities served and identify opportunities to grow the business.

Skills

Leadership

Communication

Coaching

Customer service

Strategic thinking

Teamwork

Change management

Mentoring

Job description

World Finance is seeking an Overstaff Branch Manager to provide onsite leadership and operational support across multiple branches in the Matteson area. You will guide teams, ensure service excellence, compliance, and performance across branches.

You’ll coach, mentor, and develop staff, promote World Finance products, manage customer needs, and build community relationships while traveling between branches as required.