Multi-Branch Financial Services Specialist

World Finance; Florissant (MO); Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid holidays

Vacation time

Job summary

World Finance is seeking an Overstaff Financial Services Representative to provide on-site support across multiple branches. You will help customers with financial goals, process loan applications, and maintain branch workflows to ensure smooth operations.

The role emphasizes customer service, teamwork, and reliable travel to assigned branches. The position offers hourly pay and benefits for full-time team members, with growth opportunities within a supportive, community-focused company.

Qualifications

• Strong customer service mindset with ability to build relationships.
• Ability to handle financial transactions and explain products clearly.
• Comfort with learning new computer systems and loan processing software.

Responsibilities

• Provide onsite support to multiple branches as assigned, filling in for open or short-staffed positions.
• Guide customers toward upward credit mobility through responsible financial choices.
• Deliver top-tier customer service by assisting with questions, concerns, and available products.
• Process and prepare loan applications, documents, and renewals accurately.
• Take and process customer payments.
• Prepare and execute loan closings on current and renewal loans.
• Balance assigned cash drawer daily and ensure all transactions are accurate.
• Complete daily branch bank deposits and, as needed, transport funds to and from the bank.
• Maintain strong customer relationships and represent the company’s values in every branch supported.
• Collaborate with Branch Managers and team members to meet performance goals.
• Calling approved and unmade applications to close loans daily.
• Supporting tax services and helping build tax clientele.
• Sending complete and accurate credit denial letters within 30 days from the date of application.
• Paying branch expenses as instructed by the Branch Manager.

Skills

Customer service

Relationship building

Problem-solving

Team player

Basic computer proficiency

Job description

World Finance is seeking an Overstaff Financial Services Representative to provide on-site support across multiple branches. You will help customers with financial goals, process loan applications, and maintain branch workflows to ensure smooth operations.

The role emphasizes customer service, teamwork, and reliable travel to assigned branches. The position offers hourly pay and benefits for full-time team members, with growth opportunities within a supportive, community-focused company.