Travel-Ready Financial Services Rep Branch Support

World Acceptance Corporation of Missouri; Gladstone (MO); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid holidays

Vacation time

Job summary

World Finance seeks an Overstaff Financial Services Representative to provide onsite support across multiple branches. You will assist with daily operations, help customers with loans, deposits, and product information, and uphold service standards in a fast-paced environment.

This flexible role emphasizes teamwork, problem-solving, and a customer-first mindset, with travel between branches and a focus on accurate processing of financial transactions.

Qualifications

• Willingness to travel daily between branches.
• Valid driver’s license and dependable vehicle.
• Basic computer proficiency and ability to learn new systems.

Responsibilities

• Provide onsite support to multiple branches as assigned, filling in for open or short-staffed positions.
• Guide customers toward upward credit mobility through responsible financial choices.
• Deliver top-tier customer service by assisting with questions, concerns, and available products.
• Process and prepare loan applications, documents, and renewals accurately.
• Take and process customer payments.
• Prepare and execute loan closings on current and renewal loans.
• Balance assigned cash drawer daily and ensure all transactions are accurate.
• Complete daily branch bank deposits and, as needed, transport funds to and from the bank.
• Maintain strong customer relationships and represent the company’s values in every branch supported.
• Collaborate with Branch Managers and team members to meet performance goals.
• Calling approved and unmade applications to close loans daily.
• Supporting tax services and helping build tax clientele.
• Sending complete and accurate credit denial letters within 30 days from the date of application.
• Paying branch expenses as instructed by the Branch Manager.

Skills

Self-confidence

Organization

Adaptability

Kindness/Compassion

Team-oriented

Computer proficiency

Driver's license

Job description

World Finance seeks an Overstaff Financial Services Representative to provide onsite support across multiple branches. You will assist with daily operations, help customers with loans, deposits, and product information, and uphold service standards in a fast-paced environment.

This flexible role emphasizes teamwork, problem-solving, and a customer-first mindset, with travel between branches and a focus on accurate processing of financial transactions.