Flexible Financial Services Representative – Branch Support

WAC-IL World Finance Corporation of Illinois; Matteson (IL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid holidays and vacation time

Job summary

World Finance is seeking an Overstaff Financial Services Representative to support multiple branches with flexible coverage. You will provide exceptional customer service, help clients with loan applications, and maintain accurate cash handling and deposits across locations.

Travel between branches is required, and you’ll collaborate with Branch Managers to meet performance goals, while representing the company’s values in every location.

Qualifications

• Demonstrated self-confidence, organization, and adaptability.
• A history of kindness, compassion, and helping others succeed.
• A mindset focused on quality, problem-solving, and openness to new ideas.
• Team-oriented approach – willing to pitch in, learn, and lead by example.
• Basic computer proficiency and comfort learning new systems.
• Valid driver’s license and access to a dependable vehicle.

Responsibilities

• Provide onsite support to multiple branches as assigned, filling in for open or short-staffed positions.
• Guide customers toward upward credit mobility through responsible financial choices.
• Deliver top-tier customer service by assisting with questions, concerns, and available products.
• Process and prepare loan applications, documents, and renewals accurately.
• Take and process customer payments.
• Prepare and execute loan closings on current and renewal loans.
• Balance assigned cash drawer daily and ensure all transactions are accurate.
• Complete daily branch bank deposits and, as needed, transport funds to and from the bank.
• Maintain strong customer relationships and represent the company’s values in every branch supported.
• Collaborate with Branch Managers and team members to meet performance goals.

Skills

Self-confidence

Organization

Adaptability

Kindness

Problem-solving

Teamwork

Computer literacy

Driver’s license

Job description

World Finance is seeking an Overstaff Financial Services Representative to support multiple branches with flexible coverage. You will provide exceptional customer service, help clients with loan applications, and maintain accurate cash handling and deposits across locations.

Travel between branches is required, and you’ll collaborate with Branch Managers to meet performance goals, while representing the company’s values in every location.