Multi-Branch Financial Services Specialist

WAC-OK World Finance Company of Oklahoma, LLC; Oklahoma City (OK); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Holidays

Vacation

401(k) Plan with Company Match

Job summary

World Finance seeks an Overstaff Financial Services Representative to provide versatile onsite support across multiple branches. You will assist with customer inquiries, process loan documents and payments, and help branches meet growth goals while maintaining high service standards.

The role requires traveling between branches, strong teamwork, and a commitment to delivering exceptional customer experiences. Competitive hourly pay and comprehensive benefits support work-life balance.

Qualifications

• Strong commitment to customer service and helping customers succeed.
• Ability to adapt to multiple branch locations and changing priorities.
• Basic computer proficiency and comfort with learning new systems.

Responsibilities

• Provide onsite support to multiple branches as assigned, filling in for open or short-staffed positions.
• Guide customers toward upward credit mobility through responsible financial choices.
• Deliver top-tier customer service and assist with questions, concerns, and available products.
• Process and prepare loan applications, documents, and renewals accurately.
• Take and process customer payments.
• Prepare and execute loan closings on current and renewal loans.
• Balance assigned cash drawer daily and ensure all transactions are accurate.
• Complete daily branch bank deposits and transport funds as needed.
• Maintain strong customer relationships and represent World Finance values.
• Collaborate with Branch Managers and teams to meet performance goals.
• Travel daily between branches to support coverage needs.

Skills

Customer service

Teamwork

Adaptability

Problem solving

Communication

Job description

World Finance seeks an Overstaff Financial Services Representative to provide versatile onsite support across multiple branches. You will assist with customer inquiries, process loan documents and payments, and help branches meet growth goals while maintaining high service standards.

The role requires traveling between branches, strong teamwork, and a commitment to delivering exceptional customer experiences. Competitive hourly pay and comprehensive benefits support work-life balance.