Multi-Branch Banking Specialist III: Customer Growth

Amerantbank; Miami (FL); On-site; USD 50,000 - 65,000; Full time

Job summary

Amerant Bank in Miami, FL seeks a Banking Specialist III-Floater to handle teller and platform transactions, open accounts, and support digital banking channels. You will deliver consistent service and help customers find the right banking solutions while maintaining compliance with bank policies.

Responsibilities include balancing daily transactions, researching issues, promoting online and mobile banking, and engaging in sales activities to grow customer relationships.

Qualifications

• Must be a team player and able to resolve problems and conflicts.
• Must be able to prioritize work and effectively manage time.
• Must possess basic business communications skills and customer service skills.
• Sales and negotiation skills are required.

Responsibilities

• Process all financial transactions (deposits, withdrawals, check cashing, cashier’s checks).
• Open new accounts and perform maintenance on the bank’s platform system; ensure KYC requirements are met.
• Balance daily banking center activity and research end-of-day issues.
• Promote and educate customers on digital banking channels.

Skills

Team player

Customer service

Problem solving

Time management

Sales and negotiation skills

Education

High School or GED

AA or Bachelor’s Degree preferred

Job description

Amerant Bank in Miami, FL seeks a Banking Specialist III-Floater to handle teller and platform transactions, open accounts, and support digital banking channels. You will deliver consistent service and help customers find the right banking solutions while maintaining compliance with bank policies.

Responsibilities include balancing daily transactions, researching issues, promoting online and mobile banking, and engaging in sales activities to grow customer relationships.