Multi-Branch Banking Specialist & Concierge

M&T Bank Corporation; Union (NJ); On-site; USD 31,000 - 52,000; Full time

Job summary

M&T Bank Corporation is seeking a Float Universal Banker to support branch operations across multiple locations in Union, NJ. You will educate customers on banking solutions, engage customers to use digital tools, process transactions, and refer customers to product specialists as needed.

The role emphasizes exceptional service, sales activity, and adherence to regulatory requirements, with travel between branches as needed.

Qualifications

• High school diploma or GED required.
• Retail sales or customer service experience preferred.
• Ability to communicate clearly and build rapport with customers.

Responsibilities

• Educate customers on Consumer and Business Banking solutions.
• Provide friendly, efficient service during branch interactions.
• Identify customer needs and refer to appropriate products or partners.
• Process transactions accurately and promptly.
• Adhere to AML, BSA, and KYC procedures and document interactions.

Skills

Retail sales

Customer service

Telesales

Call center

Education

High school diploma or GED

Job description

M&T Bank Corporation is seeking a Float Universal Banker to support branch operations across multiple locations in Union, NJ. You will educate customers on banking solutions, engage customers to use digital tools, process transactions, and refer customers to product specialists as needed.

The role emphasizes exceptional service, sales activity, and adherence to regulatory requirements, with travel between branches as needed.