MTG Foreclosure Case Manager Liaison

Truist Financial Corporation; Richmond (VA); Hybrid; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Foreclosure Specialist to ensure timely processing of foreclosure milestones. In this role, you will collaborate with attorneys, manage vendor relationships, and uphold compliance with investor guidelines. The position requires strong analytical and communication skills, as well as the ability to thrive in a fast-paced environment. Join a forward-thinking organization that values its employees and offers a comprehensive benefits package, including medical, dental, and a 401k plan. If you are passionate about making a difference in the mortgage industry, this is the perfect opportunity for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k Plan

Vacation Days

Sick Days

Holidays

Qualifications

• 4+ years of mortgage experience in Loss Mitigation or related fields.
• Proficient in Microsoft Office, especially Excel.

Responsibilities

• Ensure foreclosure milestones are met and communicate with attorneys.
• Prepare judgment figures and monitor attorney performance.

Skills

Mortgage Experience

Microsoft Office Proficiency

Analytical Skills

Communication Skills

Time Management

Interpersonal Skills

Organizational Skills

Decision-Making Skills

Education

High School Diploma

Bachelor's Degree

Tools

Clarifire

MSP

ADM Systems

WebEx

GoToMeeting

Skype

Job description

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

Need Help?

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary: Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Please review the following job description:

Responsible for ensuring all foreclosure milestones are met once a loan is referred to foreclosure. Also, responsible for communicating with the foreclosure attorneys, attending vendor calls, and postponing the foreclosure process when needed.

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Prepare judgment figures. Ensure all foreclosure milestones are met within the required timeline.
2. Monitor foreclosure attorney performance, prepare attorney scorecards, and attend attorney scorecard meetings.
3. Review and approve invoices.
4. Handle attorney escalations.
5. Work with other LOBs and the foreclosure attorney to postpone and resume the foreclosure process.
6. Ensure investor, department, and company guidelines are met.
7. Maintain quality, productivity, attendance, and SLA expectations.
8. All other duties as assigned.

Qualifications

Required Qualifications:

• High school diploma or equivalent.
• Four or more years of mortgage experience in Loss Mitigation, Post Foreclosure, Bankruptcy, Quality Assurance, or equivalent.
• Knowledge of collection, mortgage servicing, default servicing concepts, investor servicing guidelines, and systems.
• Proficiency in Microsoft Office, including Excel formulas.
• Professional communication and interaction skills with leaders, other LOBs, and vendors.
• Strong interpersonal, time management, and organizational skills.
• Ability to work in a fast-paced, changing environment.
• Strong analytical and decision-making skills.
• Ability to quickly grasp foreclosure concepts, identify gaps, and resolve issues.
• Experience with collaboration platforms like WebEx, GoToMeeting, Skype.

Preferred Qualifications:

• Bachelor’s degree in an appropriate field.
• Advanced knowledge of foreclosure investor (GSE, FHA, VA, USDA) and regulatory requirements.
• Experience with Clarifire, MSP, and ADM systems.
• Project lead experience.
• Vendor monitoring experience.

MUST BE IN THE OFFICE 4 DAYS A WEEK 8-5, 1 DAY REMOTE.

Other Job Requirements / Working Conditions

Sitting/Standing/Walking/Bending/Lifting

• Sitting: Constantly (More than 50% of the time)
• Walking: Occasionally (Less than 25% of the time)
• Lifting: Up to 25 lbs.

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

Travel

Minimal and up to 10%

Benefits and Equal Opportunity Statement

All regular teammates working 20 hours or more per week are eligible for benefits, including medical, dental, vision, life insurance, disability, and a 401k plan. Vacation, sick days, and holidays are provided. For more details, visit our Benefits site. Truist is an Equal Opportunity Employer and a Drug-Free Workplace.