MTG Foreclosure Case Manager Liaison

Truist; Richmond (VA); Hybrid; USD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated MTG Foreclosure Case Manager Liaison to ensure all foreclosure milestones are met efficiently. This role involves collaborating with foreclosure attorneys, managing timelines, and maintaining quality standards in a fast-paced environment. The ideal candidate will have significant mortgage experience and strong communication skills. With the opportunity to work in a supportive team, this position promises a rewarding career path for those passionate about making a difference in the mortgage servicing industry.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Vacation Days

Sick Days

Holidays

Qualifications

• 4+ years of mortgage experience in Loss Mitigation or related fields.
• Proficient in Microsoft Office, especially Excel formulas.

Responsibilities

• Ensure foreclosure milestones are met and communicate with attorneys.
• Monitor attorney performance and prepare scorecards.

Skills

Mortgage Experience

Communication Skills

Microsoft Office Proficiency

Interpersonal Skills

Decision Making

Education

High School Diploma

Bachelor's Degree (Preferred)

Tools

Microsoft Excel

WebEx

GoToMeeting

Skype

Clarifire

MSP

ADM Systems

Job description

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Regular or Temporary: Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Please review the following job description:

Responsible for ensuring all foreclosure milestones are met once a loan is referred to foreclosure. Also, responsible for communicating with the foreclosure attorneys, attending vendor calls, and postponing the foreclosure process when needed.

Essential Duties And Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

List the major responsibilities generally associated with the role (5-7 major responsibilities with no more than 10) that an incumbent in this job is expected to accomplish. Please use numbers to separate each distinct responsibility.

1. Prepare judgement figures. Ensure all foreclosure milestones are met within the required timeline.
2. Monitor foreclosure attorney performance, prepare attorney scorecards and attend attorney scorecard meetings.
3. Review and approve invoices. Handle attorney escalations.
4. Work with other LOB’s and the foreclosure attorney to postpone and resume the foreclosure process.
5. Ensure investor, department and company guidelines are met.
6. Maintain quality, productivity, attendance, and SLA expectations.
7. All other duties as assigned.

Qualifications

Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or equivalent.
• Four or more years of mortgage experience in Loss Mitigation, Post Foreclosure, Bankruptcy, Quality Assurance, or equivalent.
• Knowledge of collection, mortgage servicing, default servicing concepts, investor servicing guidelines and systems.
• Proficiency in Microsoft Office, including Excel formulas.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and make decisions quickly.
• Experience with collaboration platforms like WebEx, GoToMeeting, Skype.

Preferred Qualifications:

• Bachelor’s degree in appropriate field.
• Advanced knowledge of foreclosure investor (GSE, FHA, VA, USDA) and regulatory requirements.
• Experience with Clarifire, MSP, and ADM systems.
• Project lead and vendor monitoring experience.

MUST BE IN THE OFFICE 4 DAYS A WEEK 8-5, 1 DAY REMOTE.

Other Job Requirements / Working Conditions

• Sitting/Standing/Walking/Bending/Lifting up to 25 lbs.
• Able to access and interpret client information, communicate effectively, and work standard office equipment.
• Able to work all scheduled hours, including overtime.
• Minimal travel, up to 10%.

Benefits

Eligible employees of Truist receive medical, dental, vision, life insurance, disability, savings accounts, 401k, vacation, sick days, and holidays. Additional benefits depend on the position and division.

Equal Opportunity Statement

Truist is an Equal Opportunity Employer that does not discriminate on any protected basis. We are a Drug Free Workplace.