Mt Ellen Ski and Ride Supervisor 26/27

Sugarbush Resort; Warren (VT); On-site; USD 28,000 - 37,000; Part time

Job summary

Sugarbush Resort is seeking a Ski & Ride School Supervisor to oversee Mt Ellen lessons, private and group programs, and seasonal schedules. This three-day-per-week role emphasizes guest service, safety, and staff development in a dynamic mountain setting.

Compensation ranges from $20 to $27 per hour, with additional opportunities for instructing on extra days if demand allows. Employment includes winter-season scheduling through March 28, 2027, and safety-oriented training.

Qualifications

• Must be at least 18 years old.
• Ability to ski/snowboard intermediate level on blue terrain.
• Experience teaching, coaching or mentoring in ski/snowboard settings.
• Experience working with children is required.
• Spanish language skills are a plus; certifications preferred.
• PSIA/AASI and USSA credentials are preferred.

Responsibilities

• Create proper level groups for lessons.
• Assign instructors for lessons.
• Enter accurate pay for staff daily.
• Create schedules for instructors.
• Communicate with guests and staff.
• Maintain safety paperwork and records.
• Mentor staff and guide lesson delivery.
• Run POS and assist guests with sign-ups.
• Uphold safety on varied terrain in winter conditions.
• Attend morning meetings and arrive prepared.
• Supervise children in classes, including lunch times.
• Instruct levels per instructor guide progressions.
• Provide safe, fun learning environments with creativity.
• Assist with lift operations for child participants and ensure guardians' pickup.

Skills

18+ age requirement

Intermediate skier/snowboarder

Teaching/coaching experience

Experience with children

Spanish language helpful

Excellent guest service

Education

PSIA/AASI Level I, II or III Certification (preferred)

USSA Certifications preferred

Job description

Resort Overview

Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best season yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer.

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?

Our investment in each employee includes a comprehensive wellness initiative, unwavering commitment to safety, growth opportunities, and a wide variety of resort benefits. Employees get to take advantage of our 4000+ acre playground including skiing, golf, mountain activities, health club membership, resort discounts, and more, so it's easy to share your enthusiasm for Sugarbush with our guests.

Position Summary

Come join the pros at the Sugarbush Ski and Ride School for your dream winter! As the best school in the east, we pride ourselves on our storied past, incredible terrain, and unforgettable experiences for our guests and staff. While working at Sugarbush, you will be alongside top-notch educators, while joining a community unlike anywhere else in the world. The incredible training team will provide an opportunity to grow both personally and professionally.

Sugarbush Resort is seeking a Ski & Ride School Supervisor to help create a safe, supportive, and engaging learning environment for both guests and employees. In this role, you will oversee daily operations of the Mt. Ellen Ski & Ride School, including private lessons, group lessons, and seasonal programs. The ideal candidate is an effective leader who is passionate about guest service, employee development, and fostering a culture of safety and professionalism.

This is a three-day-per-week supervisory position, with required and guaranteed shifts on Fridays, Saturdays, and Sundays, running from December 11, 2026, through March 28, 2027. Candidates interested in full-time seasonal employment may have the opportunity to instruct on up to two additional days per week, based on lesson demand and business needs. Compensation is based on experience and certification level with a pay range of $20-$27/hour.

Job Specifications

• Skill Level: Certified
• Shift Availability: Part Time

Responsibilities

• Creating proper level groups for lessons.
• Assigning instructors for lessons.
• Entering accurate pay for staff daily.
• Creating schedules for instructors.
• Communication with both guests and staff.
• Filling out safety paperwork and maintaining proper records.
• Mentoring and guiding staff though their lessons.
• Running the point of sale and helping guests sign up for lessons.
• Uphold the highest levels of safety on varied terrain in a mountain environment, with unpredictable winter weather conditions in a fast paced, potentially high-pressure environment.
• Arrive to work on time prepared for all duties.
• Attend morning meetings.
• Supervise and assist the children in your class at all times including during lunch and snack times.
• Clearly and accurately instruct assigned levels, physically and verbally, per the progressions in our Instructor Guide.
• Provide a safe and fun learning environment through exceptional class handling and creativity.
• Assist lift attendants to properly load and unload children on the chairlift, lifting children by the vest (if applicable) in accordance with our Kids on Lifts policy.
• Assist in operational responsibilities of children's programs including registration process, directing guests to appropriate equipment fitting source, upkeep of outdoor teaching areas, and cleanliness of facilities.
• Communicate child's lesson content and progress of the lesson with the identified guardian.
• Ensure the return of children to their identified guardians.
• Uphold Company guidelines and the Vermont Skier Safety Act rules and regulations.

Qualifications

• Must be at least 18 years old.
• Must be intermediate skier/snowboarder, parallel or linking turns on groomed blue terrain.
• Previous experience with teaching/coaching/mentoring and/or previous ski or snowboard instructor experience.
• Experience working with children.
• Knowledge of Spanish language is a plus.
• PSIA/AASI Level I, Level II or Level III Certification is preferred.
• USSA Certifications preferred.
• Prior ski racing, freestyle background is a plus.
• Considerations give to uncertified candidates with good skiing/riding skills, good communications skills, and enthusiasm for the sport with a passion for passing that on to others.
• Available to work holidays and weekends - calendar and scheduling requirements for new & returning staff.
• Successfully complete mandatory on snow training.
• Must be able to stand and walk on snow for extended periods of time. Must be able to bend, squat and lift 50 lbs.
• Must have good guest service skills and work well in a team.
• Ability to work in inclement weather in a mountain environment.

Sugarbush Resort is an Equal Opportunity Employer

An offer of employment may be contingent upon the results of a background, MVR, or criminal records check.