MSW Program Manager: Trauma-Informed Youth Services

Clarity Recruiting; New York (NY); On-site; USD 63,000 - 85,000; Full time

Job summary

Clarity Recruiting partners with a Bronx-based youth services organization to recruit a Program Manager (MSW) for a two-year initiative serving ages 13–25. You will lead daily operations, supervise staff, and ensure trauma-informed, CBT-based supports are delivered effectively.

You will oversee intake, service planning, and case management while coordinating with justice-system partners and university researchers on data collection and outcomes evaluation.

Qualifications

• MSW required; LMSW or LCSW preferred.
• Experience supervising staff and providing case management guidance.
• Experience working with justice-involved, violence-impacted, gang-involved, or high-risk youth preferred.
• Knowledge of trauma-informed care, CBT, crisis intervention, motivational interviewing, restorative practices, or violence prevention.
• Strong clinical judgment with ability to support staff through complex participant and family situations.
• Excellent communication, documentation, organizational, and leadership skills.
• Bilingual English/Spanish skills are a plus.

Responsibilities

• Lead day-to-day program implementation, including staff supervision, scheduling, coverage, and quality assurance.
• Participate in hiring, onboarding, training, supervision, and professional development of program staff.
• Oversee participant intake, assessment, individualized service planning, case management, engagement, home visits, referrals, retention, and transitions.
• Provide individualized clinical and trauma-informed support to participants with higher levels of need.
• Provide or support CBT-informed interventions, substance use services, crisis intervention, restorative practices, and other trauma-responsive interventions.
• Provide consultation and guidance to staff regarding complex cases, family concerns, trauma, crisis response, safety, and participant engagement.
• Facilitate and co-facilitate groups and ensure staff are actively engaged in program activities.
• Conduct case conferences and review participant progress, documentation, referrals, attendance, and service plans.
• Coordinate with justice-system partners regarding referrals, participation, attendance, and program progress.
• Collaborate with university researchers on data collection and the program’s two-year implementation and outcomes evaluation.
• Develop and maintain strong relationships with families, community organizations, employers, schools, and service providers.
• Monitor program fidelity, documentation, safety practices, outcomes, and contractual requirements.

Skills

Staff supervision

Case management

Trauma-informed care

CBT-informed interventions

Crisis intervention

Motivational interviewing

Bilingual English/Spanish

Data collection

Education

MSW (Master of Social Work)

Job description

Clarity Recruiting partners with a Bronx-based youth services organization to recruit a Program Manager (MSW) for a two-year initiative serving ages 13–25. You will lead daily operations, supervise staff, and ensure trauma-informed, CBT-based supports are delivered effectively.

You will oversee intake, service planning, and case management while coordinating with justice-system partners and university researchers on data collection and outcomes evaluation.