MSW Enrollment Advisor

Florida State University; Tallahassee (FL); Remote; USD 44,000 - 50,000; Full time

Job summary

Florida State University is seeking an MSW Enrollment Advisor to support prospective students from inquiry through enrollment in a remote setting. You will conduct information sessions, provide one‑on‑one consultations, and coordinate recruitment events while maintaining regular communication through multiple channels.

The role requires a bachelor’s degree with two years of experience (or six years with a high school diploma) and offers remote work with a salary range of $44,000 to $50,000,

Qualifications

• Bachelor's degree and two years of experience, or high school diploma with six years of experience.
• Preferred: Master’s degree in social work, career counseling, higher education, or related field.

Responsibilities

• Serve as an admissions and enrollment advisor for MSW prospective students from inquiry through enrollment.
• Conduct information sessions, consultations, and recruitment events (virtual and some in person).
• Maintain ongoing communication with prospects via email, phone, text, and virtual meetings.
• Explain admissions requirements, program options, deadlines, curriculum, field education, and enrollment processes.
• Track recruitment activities and enrollment data; monitor pipelines using Slate and other university systems.

Skills

Admissions experience

Student outreach

Communication skills

Education

Bachelor's degree

Master's degree preferred

Tools

Slate CRM

CRM systems

Job description

Job Title: MSW Enrollment Advisor

Location: Remote

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job ID: 63601

Department

College of Social Work

Responsibilities

• Serve as a dedicated admissions and enrollment advisor for prospective students from inquiry through enrollment.
• Conduct virtual and potential in-person information sessions, one-on-one consultations, and recruitment events for prospective students.
• Maintain ongoing communication with prospective students through email, phone, text, and virtual meetings, including initiating outreach to inquiries.
• Explain admission requirements, program options, deadlines, curriculum, field education requirements, application materials, and enrollment processes.
• Assist prospective students in evaluating degree and educational goals, and connect applicants with appropriate university resources when needed.
• Learn and utilize admissions CRM systems, currently Slate, and other university technologies to monitor application pipelines.
• Track recruitment activities, inquiries, applications, yield data, enrollment trends, recruitment outcomes, and student engagement.
• Recommend strategies to improve conversion and retention efforts.
• Partner with the MSW Program Director, Admissions Coordinator, admissions staff, faculty, field education team, academic advising, and student support personnel to support enrollment growth.
• Participate in orientation and onboarding activities, including welcome webinars, and contribute to recruitment materials and digital communication campaigns.
• Maintain knowledge of university policies and social work accreditation requirements.

Qualifications

A bachelor's degree and two years of experience or a high school diploma or equivalent and six years of experience. (Note: or a post high school education and experience equal to six years)

Preferred Qualifications

Preferred qualifications include a master’s degree in social work, career counseling, higher education, or a related field; experience with admissions, recruitment, student advising, enrollment management, customer relationship management systems, and digital communication with prospective students.

Contact Info

Jennifer Jane Farinella, Ed.D.
Associate Dean for Student Affairs
[e-mail]

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!

Learn more about Florida State University and our campuses

Anticipated Salary Range

The projected salary range is anticipated to be between $44,000 to $50,000, commensurate with education and experience. This is a soft-money funded position supported by auxiliary funds.

FSU Total Rewards

FSU offers a robust Total Rewards package. Visit our FSU Total Rewards website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.

Use our FSU Total Compensation Calculator to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.

Considerations

This is an A&P position.

This position requires successful completion of a criminal history background check.

This position has been designated as eligible for remote work based on the current position/job functions.

Monday through Friday, 8:00 a.m. to 5:00 p.m ET (there may be a possibility of adjustment to fit the candidate’s respective time zone)

Equal Employment Opportunity

FSU is an Equal Employment Opportunity Employer.