MSW Case Manager in Supportive Housing

The TemPositions Group of Companies; New York (NY); On-site; USD 52,000 - 72,000; Full time

Job summary

A social services organization is looking for a Supportive Housing Case Manager to provide essential support to chronically homeless adults in a permanent supportive housing program. The role focuses on helping residents achieve stability and independence through community resource connection and coordinated services. Ideal candidates should have a robust background in working with homeless populations and serious mental illness. Full-time position, Monday to Friday, 9 AM to 5 PM.

Qualifications

• Master’s degree in Social Work preferred; Bachelor’s in Human Services or related field required.
• Minimum five (5) years’ experience working with homeless or high-needs populations.
• Knowledge of community resources, housing systems, and case management best practices.
• Strong communication, organizational, and problem-solving skills.
• Experience with diverse and marginalized populations.

Responsibilities

• Conduct client intake, assessments, and individualized service planning.
• Assist clients with housing search, placement, and retention support.
• Provide ongoing case management, including resource referrals and progress monitoring.
• Respond to housing crises and coordinate with emergency or support services.
• Collaborate with community partners, including healthcare and behavioral health providers.
• Advocate for client needs with landlords, agencies, and service systems.
• Maintain accurate records and required documentation.

Skills

Communication skills

Organizational skills

Problem-solving

Advocacy

Education

Master’s degree in Social Work

Bachelor’s in Human Services or related field

Job description

Overview

The Supportive Housing Case Manager provides direct support to chronically homeless adults in a permanent supportive housing (PSH) program. This role helps residents achieve stability, independence, and well-being by connecting them to community resources and coordinating individualized services. The ideal candidate MUST have a background working with the chronically homeless population, including individuals with Serious Mental Illness (SMI) and co-occurring (dual) diagnoses.

Key Responsibilities

• Conduct client intake, assessments, and individualized service planning.
• Assist clients with housing search, placement, and retention support.
• Provide ongoing case management, including resource referrals and progress monitoring.
• Respond to housing crises and coordinate with emergency or support services.
• Collaborate with community partners, including healthcare and behavioral health providers.
• Advocate for client needs with landlords, agencies, and service systems.
• Maintain accurate records and required documentation.

Qualifications

• Master’s degree in Social Work preferred; Bachelor’s in Human Services or related field required.
• Minimum five (5) years’ experience working with homeless or high-needs populations.
• Knowledge of community resources, housing systems, and case management best practices.
• Strong communication, organizational, and problem-solving skills.
• Experience with diverse and marginalized populations.

Schedule

Full-Time Monday through Friday, 9AM TO 5PM.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged. #HCN