Sr. Supported Housing Case Manager

Access, Inc.; City of Middletown, Northern (NY, KY); Hybrid; USD 28,000 - 39,000; Full time

Job summary

Access, Inc. in Middletown, NY is seeking a Housing Case Manager to support chronically homeless individuals and families through person-centered recovery and housing placement.

You will engage recipients, help secure apartments, and coordinate services across employment, health, finances, and education, with evening/weekend flexibility and on-call support.

Qualifications

• 2 years of experience working in case management or mental health services.
• Excellent interpersonal and engagement skills.
• Valid unrestricted driver's license required.
• Very good organizational skills.
• BA required.
• Minimum 1 year experience with Housing.

Responsibilities

• Engage recipients and create a shared Housing Health and Recovery Plan reflecting person-centered, strength-based recovery with the goal of self-sufficiency.
• Provide outreach and assist securing apartments in the affordable housing complex.
• Provide services touching life domains including employment, finances, relationships, medical needs, health, legal concerns, family, education, transportation, safety, culture, spirituality, and social.
• Partner with recipients as they integrate into the community and support informed choices of supports and services.
• Assist with discharge planning when the recipient is ready to transition out of Supported Housing and ensure linkage to supports.

Skills

Interpersonal skills

Organizational skills

Education

BA

Job description

Do Work That Matters. In a Culture That Means It.

Be part of a team that values connection, accountability, and real impact.

Why Access?

Because how we work matters just as much as what we do. At Access, our Culture Playbook isn't a poster on the wall - it's how we show up for each other and for the people we support.

You’ll be part of a team that is:

• Clear about expectations
• Supportive and accountable
• Focused on outcomes that matter to people.

And committed to helping people live the healthiest and fullest lives possible - while making sure out staff can do the same.

Location: Middletown, NY

Pay Rate: $23.50/hr. + Benefits Package

Hours: Monday-Friday 8:30AM-5:00PM (40hrs)

The Supported Housing Case Management program provides housing for chronically homeless single adults and families who are eligible for DSS benefits, SSI or SSD, with Behavioral health and Chemical dependency issues. It also provides housing for individuals who reside in OMH psychiatric centers, Article 28 inpatient hospitals, residential treatment programs and adult homes as well as housing for individuals who are and have been residents of either OMH Psychiatric Centers or OMH and OCFS operated residential programs for one year or longer.

PRIMARY FUNCTIONS:

• Engage the recipients and create a shared Housing Health and Recovery Plan that will reflect the principles of person-centered, strength-based recovery, with the ultimate goal of self-sufficiency.
• Provide outreach and assistance securing apartments in the affordable housing complex.
• Provide services that will touch all of the life domain areas including employment, finance, permanent relationships, medical needs, health, legal concerns, family, parenting, education, transportation, safety, culture, spirituality, and social.
• Partner with recipients as they integrate into the community of their choice and support them to make informed choices of the available supports, services, and recreational opportunities.
• Assist with a plan for discharge when the recipient is ready to transition out of Supported Housing. Anticipate supports and services needed to highly support the transition and ensure implementation of all linkages to facilitate success.

ADDITIONAL FUNCTIONAL / ORGANIZATIONAL SUPPORT:

• Serve as a model, guide to other staff on the SHCM team.
• Respond and Intervene in crisis situations as needed
• Complete required documentation of services provided and assist in orientation of other staff as needed
• Comply with regulations set by employer, as well as NYS OMH
• Work closely with community providers on facilitating a smooth transition for all referrals into the Supported Housing Program.
• To work a flexible schedule evenings and weekends as needed to ensure the needs of all recipients are met.
• Off-hours on-call and emergency situation response

QUALIFICATIONS AND ATTRIBUTES:

• 2 years of experience working in case management or mental health services and/or equivalent experience
• Excellent interpersonal and engagement skills
• Valid unrestricted driver's license required
• Very Good organizational skills

EDUCATION AND EXPERIENCE:

• BA required
• Minimum 1 year experience with Housing.

PHYSICAL CHARACTERISTICS:

• These physical demands are representative of the physical requirements necessary for an employee to perform the job's essential functions successfully. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position, which are reviewed in each case.
• Must be capable to sit or stand in front of a computer for long-periods of time
• Must be capable to move throughout work day and follow people served throughout community
• Work alongside co-workers within 3 feet
• Must be able to move in tight spaces
• Occasional lifting of > 25+ pounds

An Equal Opportunity Employer, including disability and Veterans