MSR FLOATER

CLARK COUNTY CREDIT UNION; Las Vegas (NV); On-site; USD 26,000 - 29,000; Full time

Job summary

Clark County Credit Union is seeking a customer-focused teller in Las Vegas for daily cash handling, account maintenance, and member service. You will balance cash drawers, handle inquiries, and promote products and services to members, helping them achieve financial goals.

The role emphasizes accuracy, efficiency, and a service-oriented attitude, with opportunities to learn and cross-train across branches and departments to support member needs.

Qualifications

• Proficiency with Microsoft Office suite.
• One or more years of cash handling experience.
• Ability to manage relationships at all levels.
• Excellent oral and written communication skills.
• Experience in a banking environment is preferred.
• Demonstrated member service and sales ability.
• Professional and service attitude.
• Experience using online/mobile banking services.

Responsibilities

• Opens consumer new accounts and performs account maintenance.
• Balances cash drawer daily to ensure transaction accuracy.
• Produces quality work efficiently and error-free.
• Researches, troubleshoots, and resolves member inquiries.
• Applies knowledge to member interactions and creates solutions in members' best interests.
• Provides member service per Create CU standards.
• Establishes and deepens member relationships and promotes products and services.
• Cross trains in other branches/departments as needed.
• Promotes a positive, professional team environment.

Skills

Proficiency with MS Office

Cash handling

Relationship management

Oral & written communication

Banking experience

Sales ability

Customer service

Online/mobile banking

Tools

Microsoft Office

Job description

Job Details

Job Location: Tenaya - Las Vegas , NV 89128Salary Range: $19.19 - $21.32 Hourly

Duties and Responsibilities

• Opens consumer new accounts and performs account maintenance.
• Balances cash drawer daily to assure accuracy in transactions.
• Produces quality work efficiently and free from errors.
• Research, troubleshoot and resolve member inquiries.
• Applies advanced knowledge and logic to all activities and member interactions and creates solutions that are in the best interests of members.
• Provides member service in accordance to Create CUstandards.
• Works to establish and deepen relationships with members so Create CU is the members first choice when a financial decision is made.
• Proactively offers products and services as solutions to member needs that result in sales and referrals to business partners throughout the credit union.
• Ability to attain goals as set by management on a consistent and continual basis.
• Cross trains in other branch/department functions as determined by Branch Manager, as well as demonstrating the ability and willingness to cross train other employees in the operational, sales and service aspects of their position.
• Demonstrates the organization's service commitment in all member interactions. Ensures a positive and professional team environment.
• Performs duties as assigned by management and may be assigned to work at any branch.
• The credit union promotes continual education and career development. As such self-development initiatives are expected, including attending branch and organizational meetings, educational sessions, seminars or courses as requested.

Qualifications

• Proficiency with Microsoft Office.
• One or more years of cash handling experience.
• Ability to manage relationships at all levels throughout the organization.
• Knowledge of regulations pertaining to accounts, services, confidentiality, disclosure requirements and lending is preferred.
• Excellent oral and written communication skills.
• Experience in a banking environment is preferred.
• Demonstrated member service and sales ability.
• Professional and service attitude.
• Utilization of online/mobile banking related services.