MSP Specialist

Randstad Enterprise; United States; On-site; USD 57,000 - 75,000; Full time

Benefits offered by this job

Variable Pay

Holistic Benefits

Time Off

401(k) plan

Wellbeing program

Job summary

Randstad is seeking an MSP Specialist to join the Sourceright division. You will implement a managed services program strategy, service assigned customers, and drive supplier governance and reporting.

The role focuses on achieving spend, revenue, and profit targets through effective program delivery. You will collaborate with executives, manage day-to-day supplier activity, and ensure accurate VMS data, posting, and reporting.

Qualifications

• Bachelor’s degree preferred with strong collaboration and communication skills.
• Experience presenting to C-level executives and managing large accounts.
• Demonstrated ability to document requirements and ensure quality outcomes.

Responsibilities

• Serve as the talent partner for assigned customers and programs.
• Implement and deliver MSP program strategies to meet targets.
• Oversee service delivery and ensure SLAs and budgets are met.
• Lead governance, reporting, and quarterly business reviews via VMS data.
• Manage day-to-day supplier interactions and onboarding/offboarding workflows.

Skills

Customer focus

Communication

C-level presentations

Organizational skills

Account management

Requirements gathering

Detail oriented

People development

Mentoring

Team leadership

Education

Bachelor’s degree

Tools

Fieldglass

Google Workspace

Job description

Join the world’s most equitable and specialized talent company

Randstad is the #1 HR Services Provider in the world, and we are hiring an MSP Specialist to join our Sourceright division. The MSP Specialist will be accountable for implementing and delivering a successful managed services program strategy to meet/exceed spend/revenue and profit targets.

What you get to do:

• Service the talent needs of an assigned customer(s)
• Implement strategies to capture market share
• Manage the delivery of products/services to achieve the agreed end result
• Budget accountability & goals and objectives management
• Serve as a subject matter expert (SME) for non-FTE procurement
• Execute & deliver processes and procedures for achieving service level metrics
• Strategic Communication, Governance & Reviews: Play a supporting role on supplier calls/newsletters and QBRs, focusing on pulling and maintaining VMS reporting and ad-hoc report requests (headcount, turnover, spend, time-to-fill)
• Supplier Program Management: Manage day-to-day transactional supplier interactions, answer routine invoice/payment inquiries, assist with general onboarding/offboarding workflows, and manage site injury protocols
• Shared Day-to-Day Operations: Execute core recruiting lifecycle operations including conducting intake/recruiting strategy calls for new managers and professional roles, hosting Supplier Spotlight calls, managing job posting updates and 2x weekly manager follow-ups in Fieldglass, and conducting weekly reviews of open/aged orders

What you need to bring:

• Bachelor’s degree strongly preferred
• Strong customer focus and customer service skills
• Experience presenting to C-level executives
• Excellent communication, interpersonal, and organizational skills
• Demonstrated experience managing large, complex accounts or projects
• Experience describing and documenting project or client requirements
• Must be detailed oriented with a concern for quality
• Management skills including people development and team building
• Superior consulting, leadership, management, interpersonal, and mentoring skills
• Proficient using Google mail, calendaring, and shared drives
• Data & VMS Administration: Direct accountability for VMS Data Maintenance (e.g., executing data load templates in Fieldglass) and routine VMS Job Posting Template Data Entry together we grow

When you join Randstad, you join a specialized team delivering tailored solutions for clients and talent, enabling meaningful impact. We offer an equitable, inclusive culture where everyone can contribute and thrive. Our workplace prioritizes growth and empowers teams to adapt and excel.

our purpose

Our purpose is deeply rooted in the belief that by knowing our clients and talent better than anyone else, we can make connections that change lives and transform businesses. We don’t just place people in jobs; we help create futures full of possibility.

our culture

Our culture is powered by ambition and collaboration. At Randstad, we don’t settle for “good enough”—we are committed to walking the extra mile, always striving for perfection while trusting each other to deliver results.

• we set direction: Anticipating and making decisions for long-term success.
• we achieve: Delivering on goals and operational excellence.
• we care: Collaborating to create a sustainable and healthy culture.
• lead by example: Demonstrating courage and accountability in every action.

rewards and benefits

• Variable Pay: Competitive salary plus bonus and variable pay for performance.
• Holistic Benefits: Comprehensive medical, dental, vision, disability, and life insurance.
• Time Off: Generous PTO policy (including at least 18 days in the first year) plus 1 volunteer day and 9 paid holidays.
• Financial Security: 401(k) plan and Employee Stock Purchase Plan.
• Wellbeing: Award-winning wellness program, employee assistance program, and paid parental leave.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Salary Range:

$56,800 - $75,000

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.