This is a 6-month contract position for a MS Entra Systems Engineer, based remotely in the United States. You will work on an existing customer identity and access management platform, providing hands‑on support for authentication systems, API integrations, and customer‑facing login experiences.
Responsibilities
- Support and maintain a production Azure AD B2C environment
- Configure and manage authentication policies, user flows, custom policies, registration processes, and login workflows
- Troubleshoot identity platform issues and perform root‑cause analysis
- Support customer‑facing authentication and registration platforms
- Develop, support, or troubleshoot APIs and enterprise application integrations
- Implement new authentication functionality within the identity platform
- Work across technical and business teams to align identity solutions with organizational needs
- Support potential assessment or migration planning related to Microsoft Entra External ID
- Document complex identity environments and provide technical knowledge transfer
Qualifications
- Required
- Direct, hands‑on experience supporting or developing within Microsoft Azure AD B2C
- Experience with customer identity and access management (CIAM) platforms
- Strong knowledge of identity management within a Microsoft Azure environment
- Experience configuring authentication policies, user flows, custom policies, registration processes, and login workflows
- Strong understanding of OAuth 2.0, OpenID Connect, tokens, claims, and modern authentication protocols
- Experience developing, supporting, or troubleshooting APIs and enterprise application integrations
- Ability to support customer‑facing authentication and registration platforms
- Strong systems engineering, troubleshooting, and root‑cause analysis skills
- Ability to work independently within a specialized and business‑critical technical environment
- Preferred
- Experience with Microsoft Entra External ID
- Experience assessing or migrating Azure AD B2C environments to Microsoft Entra External ID
- Experience with ecommerce, retail, loyalty, customer applications, or digital commerce platforms
- Experience integrating identity platforms with Salesforce, ECRS, customer databases, or loyalty systems
- Development or scripting experience supporting identity rules and integrations
- Familiarity with alternative CIAM platforms such as Okta, Ping Identity, Keycloak, or JumpCloud
- Experience transitioning identity platform knowledge from a consulting vendor to an internal or staff‑augmentation resource
- Experience documenting complex identity environments and providing technical knowledge transfer