Microsoft Entra ID Subject Matter Expert

Cyberobotix LLC; Boston (MA); On-site; USD 140,000 - 180,000; Full time

Job summary

Cyberbotix LLC seeks an experienced Microsoft Entra ID Subject Matter Expert to provide advanced administration, security, and operational support for enterprise identity services in a modern IT landscape.

The SME will ensure stability, governance, and secure integration of Entra ID with on‑prem and cloud apps, while acting as a senior escalation point for complex identity and authentication issues.

Qualifications

• Experience with enterprise identity environments and Azure AD
• Experience implementing and troubleshooting Conditional Access, MFA, PIM, SSO
• Proficiency in Identity & Access governance and security monitoring

Responsibilities

• Act as SME for Microsoft Entra ID and related services
• Provide administration, security, and advanced operational support
• Escalate complex identity/incidence issues to L3/SME teams
• Maintain stability and secure operation of Entra ID environment
• Collaborate with Cloud, Infrastructure, Cybersecurity and Compliance teams
• Documentation and knowledge transfer across teams

Skills

Active Directory

Conditional Access

PIM

Entra Connect

Enterprise Apps

SSO

SAML/OIDC

MFA

Zero Trust

Troubleshooting

Job description

Role Summary:

We are seeking an experienced Microsoft Entra ID Subject Matter Expert to provide technical expertise, administration, security, and advanced operational support for enterprise identity and access management services.

The SME will be responsible for the stability, security, and effective management of the Microsoft Entra ID environment and will act as the escalation point for complex identity, authentication, access, and application integration issues. Act as the L3 / SME escalation point for Entra ID-related incidents.

Key Responsibilities:

• Identity & Access Security
• Hybrid Identity
• Enterprise Applications & SSO
• Identity Governance
• Operational Support & Troubleshooting
• Security Monitoring & Compliance
• Documentation & Knowledge Transfer

Must Have:

• Active Directory
• Conditional Access
• Privileged Identity Management (PIM)
• Microsoft Entra Connect / Cloud Sync
• Enterprise Applications
• Application Registrations
• Single Sign-On
• SAML, OAuth 2.0 and OpenID Connect
• Microsoft 365 identity integration
• Strong identity and authentication troubleshooting skills
• Understanding of Zero Trust and least-privilege principles

Good to Have:

• PowerShell knowledge
• PKI and certificate management
• Intune integration with Entra ID

Automation should be treated as a supporting skill rather than a core responsibility for this position.

Experience & Qualifications:

• 7+ years of overall IT experience, preferably covering Identity, Active Directory, Microsoft 365, or Azure environments.
• 4+ years of hands-on Microsoft Entra ID / Azure AD experience preferred.
• Strong experience supporting enterprise identity environments.
• Experience implementing and troubleshooting Conditional Access, MFA, PIM, SSO, and hybrid identity.
• Experience working within Incident, Problem, and Change Management processes.
• Strong troubleshooting and root-cause-analysis skills.
• Ability to work effectively with Cloud, Infrastructure, Cybersecurity, Application, Service Desk, and Compliance teams.
• Preferred Certifications
• Microsoft Certified: Identity and Access Administrator Associate (SC-300)
• SC-100 or other Microsoft Security certifications are advantageous.