MS Dynamic 365 - Techno Functional Consultant

Infowave Systems, Inc; Rancho Cucamonga (CA); Hybrid; USD 90,000 - 115,000; Full time

Job summary

A technology services company in Rancho Cucamonga is seeking a Techno Functional Consultant for Microsoft Dynamics 365. This hybrid role involves configuring and customizing the CRM system, developing technical solutions, and collaborating with business users and IT teams. Candidates should have a Bachelor’s degree in a related field and proven experience with Dynamics 365 CRM and Power Platform. Strong communication skills are essential, and the role offers full-time employment with a mid-senior level position.

Qualifications

• Proven experience with Microsoft Dynamics 365 CRM.
• Strong understanding of CRM workflows, customization, and configuration.
• Ability to translate business requirements into technical solutions.
• Good communication and interpersonal skills.
• Proven experience with Power Platform (Power BI, Power Apps, Power Automate).

Responsibilities

• Gather and analyze new and changing business requirements for the Dynamics 365 CRM system.
• Configure and customize the Dynamics 365 CRM system to meet changing business needs.
• Develop and implement technical solutions within Dynamics 365 CRM as needed.
• Provide training and support to end-users.
• Collaborate with cross-functional teams to ensure seamless integration and support.
• Perform system testing and quality assurance for any changes and updates.
• Stay up to date with the latest updates and features in Dynamics 365.
• Troubleshoot and resolve any technical issues related to the CRM system.

Skills

Microsoft Dynamics 365 CRM

Customization and Configuration

Power Platform

SQL

C#

JavaScript

Azure Services

API Integration

Problem-Solving

Education

Bachelor's degree in computer science, Information Technology, or a related field

Job description

MS Dynamic 365 - Techno Functional Consultant

Title: MS Dynamic 365 Techno/Functional Consultant
Location: Rancho Cucamonga, CA (Hybrid)

The Microsoft Dynamics 365 CRM Techno-Functional Consultant will be responsible for both technical and functional aspects of the CRM implementation and support. This role involves working closely with business users and other IT teams.

Responsibilities

• Gather and analyze new and changing business requirements for the Dynamics 365 CRM system.
• Configure and customize the Dynamics 365 CRM system to meet changing business needs.
• Develop and implement technical solutions within Dynamics 365 CRM as needed.
• Provide training and support to end-users.
• Collaborate with cross-functional teams to ensure seamless integration and support.
• Perform system testing and quality assurance for any changes and updates.
• Stay up to date with the latest updates and features in Dynamics 365.
• Troubleshoot and resolve any technical issues related to the CRM system.

Qualifications

• Bachelor's degree in computer science, Information Technology, or a related field.
• Proven experience with Microsoft Dynamics 365 CRM.
• Strong understanding of CRM workflows, customization, and configuration.
• Ability to translate business requirements into technical solutions.
• Good communication and interpersonal skills.
• Proven experience with Power Platform (Power BI, Power Apps, Power Automate).

Skills

• Microsoft Dynamics 365 CRM
• Customization and Configuration
• Power Platform
• SQL
• C#
• JavaScript
• Azure Services
• API Integration
• Problem-Solving

Infowave Systems is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

Other information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: IT Services and IT Consulting