Microsoft Dynamics Administrator

CRH Talento de IT; United States; Remote; USD 19,000 - 27,000; Full time

Job summary

CRH Talento en IT seeks a Microsoft Dynamics Administrator for a 12-month contract. Location: 100% Remote (Mexico). You will support Dynamics 365 Customer Service, build automations, and collaborate with cross-functional teams.

The role requires 3+ years Dynamics experience, strong Excel skills, and experience with integrations and ERP best practices. You will document configurations and assist in upgrades.

Qualifications

• 3+ years Dynamics experience in customer support.
• Experience with Dynamics architecture and custom workflows.
• Experience with Power Apps Platform and Flow.
• Certifications relevant to Dynamics preferred.
• Experience with third-party integrations.
• Understands ERP best practices.
• Experience building Dynamics automations.
• Advanced Excel skills (data functions, pivot tables).
• Strong multitasking and deadline management.
• Excellent written and verbal presentation skills.
• Strong communication and cross-team collaboration.
• Knowledge of accounting principles.
• Strong relational database understanding.

Responsibilities

• Build and deploy solution designs per project timeline.
• Write test plans and validate new release previews and customizations.
• Create records, fields, dashboards, and permissions per best practices.
• Collaborate on architecture, configuration, and support for Dynamics 365 Customer Service.
• Serve as SME on Dynamics requirements, configuration, and upgrades.
• Work across environments to build and maintain configurations.
• Respond to incidents with methodical troubleshooting.
• Lead sessions to determine requirements and demonstrate proofs of concept.
• Extend the application with new entities, forms, workflows, and reports.
• Document design specs and admin guides for Dynamics 365.

Skills

Dynamics 365

Power Apps

Advanced Excel

Relational databases

Third-party integrations

ERP best practices

Multitasking

Strong communication

Tools

SQL

Dynamics architecture

Job description

At CRH Talento en IT, we are looking for a Microsoft Dynamics Administrator for a 12 month contract project. Location: 100% Remote (anywhere in Mexico)

Qualifications we are looking for:

• 3+ years Dynamics experience in customer support required
• Experience with Dynamics application architecture, designing and building custom workflows
• Experience with Microsoft Power Apps Platform and Flow
• Functional and/or Technical Certifications as deemed appropriate for specialization
• Third party integration experience
• Understands ERP best practices
• Experience building Dynamics automations
• Expert level in Microsoft Excel (data functions, pivot tables, etc.)
• Ability to multitask and meet multiple competing deadlines
• Excellent written and verbal presentation skills
• Great communication skills and ability to work across different teams
• Experienced in standardizing processes, strong organizational skills
• Basic understanding of accounting principles
• Strong understanding of relational database

Job duties

• Build and deploy solution design according to project timeline
• Write test plans and perform system validation test for new release previews and customizations
• Build custom records, fields, and transactions, saved searches, dashboards,roles and permissions according to best practices
• Work with business and technical personnel to provide application architecture, design, configuration, and support withrespect to Microsoft Dynamics 365 platform for Customer Service
• Serve as a Subject Matter Expert (SME) within all aspects of Dynamics including technical requirements, system configuration, user requirements, and system upgrades
• Work collaboratively within the team to build, test, deploy, and maintain configurations using custom and industry common practices throughout multiple environments (e.g.,Sandbox/DEV/QA/UAT/PROD).
• Respond to incidents and events with a methodical approach to assess and troubleshoot all types of production (performance, access, accuracy, etc.) issues
• Lead and/or participate in analysis sessions with functional superusers/ business analyst to determine application requirements for new implementations, and facilitate workshops to demonstrate proof of concepts
• Extend the capability of the application through creation of new entities, forms, workflows, and reports
• Create applicable system-related documentation, including design specifications, application tes plans, test cases and system admin guides for Dynamics 365
• Participate as the Dynamics SME representing solutions design for systems related to Dynamics 365
• Document system business flows and assist in building training material for new process designs
• Train other team members in Dynamics 365 best practices
• Provide guidance to the data management team to build integrations related to Dynamics data
• Participate in all phases of the Solution Delivery Life Cycle including planning, requirements definition, solution design, test execution, and implementation of Dynamics related business solutions
• Work closely with functional teams to ensure business systems implementations are supported
• Contribute to the technology roadmap for the organization with respect to the Dynamics ecosystem

Originally posted on Himalayas