MRSS Office Coordinator: Crisis Response & Data Admin

Best Point Education & Behavioral Health; Hamilton (OH); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

403(b) retirement plan with employer 4

Paid time off (PTO) and holidays

Job summary

Best Point Education & Behavioral Health in Hamilton, OH is seeking an MRSS Office Coordinator to support the Mobile Response and Stabilization Services (MRSS) team in Lebanon, Ohio. The role emphasizes organized, compassionate administration, crisis-line support, and timely client intake.

You will manage records, coordinate therapist responses, and help ensure program data accuracy, while providing friendly service to families and community partners.

Qualifications

• High school diploma or GED required.
• Excellent organizational and administrative skills.
• Strong customer service and relationship-building abilities.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• High attention to detail and accuracy.
• Proficiency with data entry and office technology systems.

Responsibilities

• Coordinate crisis response by answering the MRSS crisis line and dispatching therapists.
• Open and close MRSS client cases; maintain demographics, insurance, and financial information.
• Ensure data accuracy through bi-monthly audits and timely monthly logs entries.
• Provide administrative support: scanning, filing, and document management; excellent client service.
• Collaborate with MRSS staff and community partners to support program operations.

Skills

Organizational skills

Administrative skills

Customer service

Communication skills

Multitasking

Attention to detail

Data entry proficiency

Office software

Education

High school diploma or GED

Tools

Data entry software

Job description

Best Point Education & Behavioral Health in Hamilton, OH is seeking an MRSS Office Coordinator to support the Mobile Response and Stabilization Services (MRSS) team in Lebanon, Ohio. The role emphasizes organized, compassionate administration, crisis-line support, and timely client intake.

You will manage records, coordinate therapist responses, and help ensure program data accuracy, while providing friendly service to families and community partners.