MRSGM NA Associate Account Manager, Logistics Insurance

ERGO Group AG; Houston (TX); Hybrid; USD 45,000 - 65,000; Full time

Job summary

An innovative firm is seeking a motivated Associate Account Manager for Logistics Insurance to join their dynamic team in Houston. This role involves assisting customers with cargo insurance quotes, maintaining strong relationships with clients and carriers, and ensuring excellent service delivery. The ideal candidate will have a background in customer service, strong analytical skills, and proficiency in communication. The company offers a hybrid work environment and a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off. Join a diverse workplace that values individuality and promotes professional growth.

Benefits

Health Insurance

Life Insurance

401(k) Plan

Paid Time Off

Paid Holidays

Short/Long Term Disability

Employee Assistance Program

Community Involvement

Flexible Spending Plans

Health Savings Accounts

Qualifications

• Bachelor's degree preferred or equivalent work experience.
• Strong analytical and problem-solving skills are essential.

Responsibilities

• Assist customers with quotes for cargo insurance promptly.
• Create and maintain positive relationships with customers and carriers.

Skills

Customer Service Skills

Analytical Skills

Math Skills

Communication Skills

Organizational Skills

Teamwork

Education

Bachelor's Degree

Equivalent Work Experience

Tools

Microsoft Word

Microsoft Excel

Proprietary Software

Job description

MRSGM NA Associate Account Manager, Logistics Insurance

Company
Roanoke Insurance Group Inc
Location
Houston, United States

Munich Re Specialty Global Markets North America (MRSGM N.A.) is looking for enthusiastic individuals to join us as we grow. As part of Munich Re Group, we are a unique organization providing expertise in specialty and marine lines of insurance as well as surety risks and customs bonds with in-house claims solutions.

We are seeking a full time Associate Account Manager, Logistics Insurance to join the Roanoke Insurance Group division as a Hybrid employee in Houston, TX reporting to the Regional Product Manager, Logistics Insurance.

Job Profile

• Assist customers with quotes for cargo insurance promptly, securing approval from a Roanoke employee with sufficient binding authority
• Create and maintain positive relationships with customers and carriers
• Issue policies, endorsements and renewal documents
• Provide service to company’s sales staff and clients, including proposals, special quotes, binders and certificates of insurance
• Verify insurance company billings/discrepancy reports as required
• Assist in the production of new business and handle existing accounts as required
• Responsible for coordinating the initial renewal effort for all cargo policies
• Responsible for CoverageDock referrals

Job Requirements

• Bachelor's degree preferred or equivalent work experience
• Producer License in domicile state preferred, but not required at start of employment
• Excellent customer service skills to explain and provide our products in a prompt and accurate fashion
• Above average math skills to work with numbers and percentages
• Strong analytical skills and ability to make decisions, problem solve and think on your feet
• Proficiency with written and oral communication. Ability to provide information in a clear, concise manner with an appropriate level of detail, empathy and professionalism
• Strong organizational skills to maintain paperwork in an orderly and accurate manner
• Ability to build relationships and work as part of a team in a positive and professional manner
• Experience in standard office programs (Windows, Word, Excel) and strong aptitude for learning proprietary software

MRSGM N.A. is open to considering candidates in numerous locations, including Houston, TX. The salary range posted below applies to the Company’s Houston, TX location. The base salary range anticipated for this position is $45,000 to $65,000. In addition, the Company makes available a variety of benefits to employees, including health insurance coverage, life and disability insurance, 401k match, paid holidays, sick time, and paid vacation. The salary estimate displayed represents the typical salary range for candidates hired in this position in Houston, TX. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range.

About Us

MRSGM N.A. is the holding company for Roanoke Insurance Group (RIG) and Munich Re Specialty Group Insurance Services (SIS) located throughout 7 locations in the United States and Canada with over 250 employees.

We offer our employees a diverse work environment which champions professional development, innovation and passion; providing employees with a great benefits package. All of our benefits are effective the first day of employment including:

• Voluntary dental & vision plans
• 401(k) plan
• Flexible spending plans
• Health Savings Accounts (HSA)
• Paid time off
• Paid holidays
• Short/long term disability
• Employee Assistance Program (EAP)
• Community involvement
• Life insurance

At MRSGM N.A., individuality is a key driver for our success and progress. We believe that leveraging a variety of perspectives and backgrounds, and empowering all employees to make an impact, will motivate us to perform at our best and give us a competitive edge. We know there is always more work to be done, but we’re committed to building an inclusive culture where everyone is welcomed and valued for their authentic selves.

We offer equal opportunity employment regardless of age, sex, race, color, creed, national origin, religion, veteran status, sexual orientation, atypical hereditary traits, marital status, disability, gender identity or expression, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Applicants requiring employer sponsorship of a visa will not be considered for this position.