Mrkt Dir, Environmental Scvs & Transport

1103 Team Member Services; Palm Coast (FL); On-site; USD 97,000 - 181,000; Full time

Benefits offered by this job

Medical

Dental

Vision Insurance

Life Insurance

Disability Insurance

PTO from Day One

403-B Retirement Plan

Parental Leave

Job summary

AdventHealth in Palm Coast, FL is seeking a senior leader to direct Environmental Services and Patient Transport teams. You will oversee budget, staffing, and service delivery to ensure top-tier support for clinical and non-clinical operations.

The role requires strong managerial experience in healthcare facilities, compliance with regulations, and excellent communication to partner with leadership and staff. On-site position with comprehensive benefits and development opportunities.

Qualifications

• Must have operational, functional, and strong business acumen.
• Proficient in Microsoft Office (Word, Excel).
• Excellent communication, interpersonal, and management skills.
• Must have proven operational managerial experience.
• Must read, write, and speak conversational English.

Responsibilities

• Leads and participates in strategic planning for the department to achieve goals, regulatory compliance, and objectives consistent with organizational vision.
• Develops relationships with leadership to deploy quality cleaning methodologies consistent with care standards.
• Supervises the operations of personnel to ensure smooth, efficient, and courteous service to customers, partners, and team members.
• Creates, manages, and analyzes annual budgets for revenue, labor, and non-labor expenses, optimizing staffing effectiveness.
• Establishes and maintains customer satisfaction to ensure the highest quality service.
• Provides consistent improvement in patient satisfaction survey results.

Skills

Business acumen

MS Office

Communication skills

Leadership experience

English proficiency

Education

Associate degree

Bachelor’s degree

Job description

Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Benefits:

• Medical
• Dental
• Vision Insurance
• Life Insurance
• Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule: Full time Shift: Day (United States of America) Address: 60 MEMORIAL MEDICAL PKWY City: PALM COAST State: Florida Postal Code: 32164

Job Description:

• Leads and participates in strategic planning for the department to achieve goals, regulatory compliance, and objectives consistent with organizational vision.
• Develops relationships with leadership to deploy quality cleaning methodologies consistent with care standards.
• Supervises the operations of personnel to ensure smooth, efficient, and courteous service to customers, partners, and team members.
• Creates, manages, and analyzes annual budgets for revenue, labor, and non-labor expenses, optimizing staffing effectiveness.
• Establishes and maintains customer satisfaction to ensure the highest quality service.
• Provides consistent improvement in patient satisfaction survey results.
• Administers required customer surveys and responds with a plan of action for areas not meeting expectations.
• Executes programs to meet unique needs under administrative sponsors’ direction.
• Plans, organizes, and delegates activities for the safe, efficient, and effective operation of the department.
• Develops and oversees the implementation of policies, procedures, and standards aligning department operations with regulatory guidelines.
• Identifies and utilizes processes and resources that support optimal delivery of data and information to leadership and staff.
• Manages employees by hiring, terminating, directing, monitoring, and correcting performance to ensure adequate quality of work.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Must have operational, functional, and strong business acumen skills and knowledge of the Director EVS, Patient Transport, & Volunteer Services processes, including the clinical and non-clinical areas. [Required]
• Assures current operations are compliant with government and regulatory agency guidelines.
• Computer proficiency required with basic computer skills and knowledge of Microsoft Office (Word, Excel). [Required]
• Must have proven operational experience at the managerial level. [Required]
• Must have excellent communication, interpersonal, and general management skills, must be service-oriented and able to work effectively under pressure and meet established goals and objectives. [Required]
• Ability to maintain productivity goals and supply costs according to budgetary targets. [Required]
• Ability to manage the day-to-day activities in supervising EVS and Patient Transport leaders and staff including mentoring, training, hiring, terminations, orienting, and evaluating performance. [Required]
• Knowledge about best practice environmental cleanliness and patient transportation protocols.
• Must be able to read, write, and speak conversational English. [Required]

Education:

• Associate [Required]
• Bachelor's [Preferred]

Work Experience:

5+ in management/leadership of healthcare environmental services or patient transport [Preferred]

Licenses and Certifications:

• Driver's License (DL) [Required]
• Certified Healthcare Environmental Service Professional (CHESP) [Preferred]

Physical Requirements:

Physical Requirements - https://tinyurl.com/23km2677

Pay Range: $97,219.20 - $180,835.20

Background Screening Requirement (Florida Law):

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ.

As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.