MRI Front Desk - Float

HorseShoe Beverage Company; Knoxville (TN); Hybrid; USD 32,000 - 42,000; Full time

Job description

• Location 8320 E. Walker Springs Lane,Suite 200,Knoxville, TN, 37923,United States
• Employee Type Non-Exempt FT

Contact information

Are you passionate about helping orthopaedic patients? Do you want to be part of the largest orthopaedic provider in Eastern Tennessee? Join the team at KOC in our Imaging Department, where we provide personalized care in a collaborative and supportive environment. We are currently seeking a full-time MRI Front Desk who is committed to providing superior service and eager to grow within a highly respected orthopaedic practice to work a hybrid schedule at our KOC offices.

At Knoxville Orthopaedic Clinic, our purpose is to improve lives through patient-centered care — every patient, every time. And we've been doing just that since our founding in 1930.

Key Responsibilities:

• Schedule MRI examinations according to physicain orders, clinical urgency, and scanner availability
• Obtain and verify patient demographics, insurance information and authorization requirements
• Review MRI safety questionnaires and screen patients for contradictions (is, implants, devices, claustrophobia, etc.)
• Communicate appointment details, preparation instructions and arrival times to patients
• Coordinate with radiologists, technologists, nursing staff, and referring providers
• Manage rescheduling, cancellations, and add-on appointments as needed
• Maintain accurate records within the scheduling and electronic medical record (EMR) systems
• Assist department with various administrative tasks as needed

Preferred Experience and Qualifications:

• Medical office experience preferred
• Understanding of all safety protocols and procedures
• Ensure compliance with HIPAA and patient confidentiality standards
• Excellent communication skills, both verbal and written
• Ability to thrive in a collaborative, team-oriented environment
• Dedication to providing exceptional patient care and service

Why Join KOC:

• Full-time and part-time schedule with flexibility
• Training and mentorship in orthopaedics
• Strong collaboration with referring orthopaedic surgeons
• Modern, well-equipped facilities in a trusted clinical setting
• Purpose-driven culture focused on delivering great outcomes and improving lives

We offer competitive pay and an excellent benefits package, including:

• Low-cost high-quality medical, dental, and vision coverage
• 401(k) with profit sharing Life insurance and long-term disability Generous paid time off (PTO)
• UKG Wallet Partner - On Demand Pay Employee discounts and much more