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Senior Global Recruiter within Medical Imaging and AI????
We are seeking a highly experienced MRI Application Specialist with a strong background in Cardiac MRI (CMR) to support our clinical implementation and customer success initiatives. This role will serve as a clinical liaison and technical expert, ensuring successful onboarding, training, and support for healthcare clients for my clients solution.. The ideal candidate is a Cardiac MRI technologist with deep knowledge of CMR workflows and exceptional client-facing skills.
Key Responsibilities:
Clinical Support & Training (Virtual and On-Site)
- Deliver virtual and live training for healthcare professionals as part of product implementation.
- Support clinical users in onboarding and integrating advanced CMR workflows.
- Manage client escalations, contributing to case resolution and knowledge sharing.
- Assist in defining and refining support models and tools in collaboration with internal teams.
- Actively participate in building out user education strategies for technologists and clients.
On-Site Workflow Support
- Provide hands-on support at clinical sites to ensure smooth product adoption and usage.
- Identify, troubleshoot, and escalate issues as necessary, maintaining high-quality service standards.
- Collaborate closely with Clinical Champions to support clinical workflow enhancements.
- Represent service excellence while engaging with clients and internal stakeholders.
Clinical Expertise
- Review and provide expert input on Cardiac MRI images and use cases.
- Ensure adherence to privacy regulations and quality management best practices.
- Operate confidently in hospital and healthcare system environments.
Qualifications:
- Minimum 5 years of hands-on Cardiac MRI (CMR) experience, including workflow implementation.
- Certified MRI Technologist with strong clinical experience.
- Proficiency working with GE and/or Siemens MRI scanners.
- Deep understanding of healthcare workflows, including compliance with PHI and QA standards.
- Experience working in complex healthcare environments, such as hospitals or health systems.
- Prior involvement in software/hardware implementation (preferred).
- Proven track record managing escalations in alignment with service-level expectations.
- Strong interpersonal and communication skills to work cross-functionally with clinical and technical teams.
- Highly self-motivated, able to work independently with minimal oversight.
- Effective time management and multitasking skills, especially under tight deadlines.
- Willingness to travel to client locations as required.
Seniority level
Seniority level
Mid-Senior level
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Medical Equipment Manufacturing
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