MQ TECHNICIAN III

TE Connectivity Corporation; Wilsonville (OR); On-site; USD 60,000 - 85,000; Full time

Job summary

TE Connectivity, a global industrial technology leader, seeks a Manufacturing Quality Technician to support quality and compliance across cable and assembly products. You will assist with customer complaints, NCRs, CoCs, data collection, and KPI reporting, collaborating with Operations, Engineering, Supply Chain, and Customer Service.

The role emphasizes sustaining quality within the Cable team and requires basic technical background, strong communication, and a drive for continuous improvement.

Qualifications

• Associate degree in Engineering or related field required or equivalent experience.
• 1–2 years in quality, manufacturing, inspection, or technician role in regulated environment preferred.
• Experience reviewing technical drawings and manufacturing documentation preferred.
• Working knowledge of inspection tools and measurement equipment; quality data collection.
• Proficient with Microsoft Office; SAP experience is a plus.

Responsibilities

• Support investigations of customer complaints with data gathering and root cause analysis.
• Manage site-level Customer Complaint and RMA processes with timely investigations and trend analysis.
• Maintain and issue Certificates of Compliance (CoCs) and ensure documentation compliance.
• Create Nonconforming Material Reports (NCRs) and support material disposition.
• Assist with validation activities through protocol execution and data collection.
• Monitor and report quality metrics and KPIs for trend analysis.
• Support continuous improvement projects to reduce defects and improve processes.
• Comply with company policies, procedures, and regulatory requirements.

Skills

Verbal communication

Written communication

Data collection

Quality systems knowledge

Cross-functional collaboration

Education

Associate degree in Engineering or related field

Tools

SAP

Job description

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Description:

Job Overview

The Manufacturing Quality Technician is responsible for supporting the quality and compliance of existing cable and assembly products and manufacturing processes. This role assists with customer complaint investigations, nonconformance reviews, corrective action activities, quality system documentation, and continuous improvement initiatives. Working closely with Operations, Engineering, Supply Chain, and Customer Service, the technician helps maintain product quality, reduce defects, and support a positive customer experience.

This position supports Sustaining Quality within the Cable team as part of the Assemblies value stream and reports to the Assemblies Quality Manager.

Job Requirements

• Support investigations of customer complaints by gathering data, documenting findings, and assisting with root cause analysis and corrective actions.
• Manage site-level Customer Complaint and RMA processes, ensuring timely investigation, documentation, closure, and trend analysis to support process performance and continuous improvement.
• Maintain and issue Certificates of Compliance (CoCs), ensuring supporting documentation is accurate, complete, and compliant with customer and quality requirements.
• Create Nonconforming Material Reports (NCRs), perform basic assessments, and support material disposition activities while ensuring quality system requirements are followed.
• Support validation activities by assisting with protocol execution, data collection, test measurements, and documentation.
• Monitor and compile quality metrics and Key Performance Indicators (KPIs) for reporting and trend analysis.
• Support continuous improvement projects focused on reducing defects, improving process consistency, and enhancing quality system effectiveness.
• Understand and comply with all company policies, procedures, and regulatory requirements.
• Perform other duties as assigned by the Assemblies Quality Manager.

What your background should look like

• Associate degree in Engineering or a related field preferred. Equivalent education and experience may be considered.
• 1–2 years of experience in a quality, manufacturing, inspection, or technician role within a regulated manufacturing environment preferred.
• Experience in reviewing technical drawings, specifications, and manufacturing documentation is preferred.
• Working knowledge of inspection tools, measurement equipment, and quality data collection techniques.
• Effective verbal and written communication skills with the ability to work across multiple departments.
• Proficiency with Microsoft Office applications and quality management systems (QMS); SAP experience is a plus.

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

ABOUT TE CONNECTIVITY

TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next‑generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.

COMPENSATION

• Competitive base salary commensurate with experience: $xxx – xxx (subject to change dependent on physical location)
• Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
• Total Compensation = Base Salary + Incentive(s) + Benefits

BENEFITS

• A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.

EOE, Including Disability/Vets

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