Moving and Packing Technician

ServiceMaster Restore®; Phoenix (AZ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Dental insurance

Health insurance (available after 90 days)

Paid time off

Training & development

Job summary

ServiceMaster Restore® is seeking a Contents Mover & Pack Out Technician in Phoenix, Arizona. This position involves safely moving and packing personal items from disaster-affected properties. Key responsibilities include documenting inventory and driving a large box truck.

The ideal candidate will have strong communication and organizational skills, a valid driver's license, and the ability to lift heavy materials. Benefits include health insurance after 90 days, dental insurance, paid time off, and training opportunities.

Qualifications

• Strong communication skills to interact respectfully with customers.
• Ability to lift and carry materials over 50 pounds.
• Valid driver’s license and clean driving record required.

Responsibilities

• Professionally handle customers' belongings during moves.
• Document and inventory items during the packing process.
• Drive and operate a large box truck safely.

Skills

Strong communication skills

Strong organizational skills

Excellent time management

Problem-solving

Technical proficiency

Tools

Microsoft Office

Google Suite

CRM programs

Job description

Position Tasks & Responsibilities

As a Contents Mover & Pack Out Technician, you will be responsible for the professional and safe handling of customers' personal belongings.

• Professionally pack and safely move personal items and contents from residential and commercial properties affected by disaster.
• Thoroughly document and inventory items during the pack-out process (photos & tablet software).
• Use moving equipment and packing materials to load and unload items/boxes onto trucks and trailers.
• Move boxes and furniture to enable cleanup and restoration of the property structure.
• Properly unload trailers and secure placement of items in the warehouse using wood vaults, racking, and palletizing techniques.
• Drive and operate a large box truck (CDL not required).

Restoration Support

• Perform specialized content cleaning at the warehouse (washing dishware, laundry, etc.).
• Conduct general on-location cleaning as required (wipe down surfaces, clean windows, etc.).

Logistics & Site Management

• Inventory and load the work vehicle with all necessary equipment, products, and supplies for each project.
• Perform end-of-day/end-of-job cleanup and breakdown, ensuring the jobsite is left clean and orderly.
• Maintain a clean and organized work vehicle and professional appearance of all equipment.

Essential Requirements & Skills

• Strong communication skills with the ability to interact respectfully and empathetically with homeowners and business owners daily.
• Strong organizational skills and attention to detail.
• Excellent time management and ability to meet project deadlines.
• Strong problem-solving and prompt decision-making ability.
• Technical proficiency: Understanding of Microsoft Office, Google Suite, and Customer Relationship Management (CRM) programs for documentation.
• Flexible schedule; able to work some nights or extended hours as dictated by emergency response needs.
• Valid driver’s license and clean driving record (required to drive company truck).
• Pass a background check.
• Prior experience in moving, packing, or contents restoration is a plus.

Physical Demands

• Lifting and moving: Must be able to move and carry construction materials and supplies weighing in excess of 50 pounds on occasion.
• Mobility: Ability to stand, walk, lift, squat, crawl, and crouch.
• Equipment use: Use of ladders required for cleaning and packing items above ground level.

Work Environment

• Exposed to various indoor and outdoor working conditions, including environments with or without air conditioning and heating.
• Must be willing to wear required Personal Protective Equipment (PPE), including suits, masks, and gloves in certain circumstances (e.g., mold or biohazard situations).

Benefits

• Dental insurance
• Health insurance (available after 90 days of employment)
• Paid time off
• Training & development