Contents Moving and Packing Technician

ServiceMaster Restore - Phoenix, AZ; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Health insurance available after 90 days

Company vehicle during work hours

Job summary

A property restoration company in Phoenix, AZ, is seeking a Contents Mover & Pack Out Technician to handle customer belongings professionally. Responsibilities include packing items from properties, using equipment for moving, and performing general cleaning tasks. Candidates should possess strong communication skills and organizational abilities and be ready to work flexible hours. The position provides comprehensive training and the company provides tools and a vehicle during work hours.

Qualifications

• Ability to communicate respectfully with homeowners and business owners.
• Strong organizational skills and attention to detail.
• Understanding of Microsoft Office, Google Suite, and CRM tools.
• Flexible schedule to cover nights or extended hours as emergencies arise.

Responsibilities

• Professionally pack and safely move personal items.
• Use equipment for loading and unloading items onto trucks.
• Perform cleaning and inventory tasks in the warehouse.
• Maintain an organized work vehicle.

Skills

Strong communication skills

Organizational skills

Technical proficiency

Problem-solving

Tools

CRM software

Microsoft Office

Google Suite

Job description

Benefits

• Dental insurance
• Health insurance
• Paid time off

Position Tasks & Responsibilities

As a Contents Mover & Pack Out Technician, you will be responsible for the professional and safe handling of customers' personal belongings.

• Packing & Inventory: Professionally pack and safely move personal items and contents from residential and commercial properties affected by disaster. Thoroughly document and inventory items during the pack-out process (photos & tablet software).
• Moving & Hauling: Use moving equipment and packing materials to load and unload items/boxes onto trucks and trailers. Move boxes and furniture to enable the cleanup and restoration of the property structure. Properly unload trailers and ensure the secure placement of items in the warehouse using wood vaults, racking, and palletizing techniques. Drive and operate a large box truck (CDL not required).
• Restoration Support: Perform specialized content cleaning at the warehouse (washing dishware, laundry, etc). Conduct general on-location cleaning as required (wipe down surfaces, clean windows, etc).
• Logistics & Site Management: Inventory and load the work vehicle with all necessary equipment, products, and supplies for each project. Perform end-of-day/end-of-job cleanup and breakdown, ensuring the jobsite is left clean and orderly. Maintain a clean and organized work vehicle and professional appearance of all equipment.

Essential Requirements & Skills

• Customer Interaction: Strong communication skills with the ability to interact respectfully and empathetically with homeowners and business owners daily.
• Organization & Management: Strong organizational skills and attention to detail. Excellent time management and ability to meet project deadlines. Strong problem-solving and prompt decision-making ability.
• Technical Proficiency: Must possess an understanding of Microsoft Office, Google Suite functions, and Customer Relationship Management (CRM) programs for documentation.
• Work Schedule: Must have a flexible schedule and be able to work some nights or extended hours as dictated by emergency response needs.

Physical Demands

This role requires physical stamina and the ability to work in various conditions:

• Lifting & Moving: Must be able to move and carry construction materials and supplies weighing in excess of 50 pounds on occasion.
• Mobility: Requires the ability to stand, walk, lift, squat, crawl, and crouch.
• Equipment Use: Use of ladders will be required for cleaning and packing items above ground level.
• Work Environment: Be exposed to various indoor and outdoor working conditions, including environments with or without air conditioning and heating. Must be willing to wear required Personal Protective Equipment (PPE), including suits, masks, and gloves, in certain circumstances (e.g., mold or biohazard situations).

Qualifications (Preferred)

• Prior experience in moving, packing, or contents restoration is a plus.
• Valid Driver's License and clean driving record (required to drive company truck).
• Pass a background check requirement as we work on insurance claims through various carriers.

Comments

• Pay will be based upon expertise and value brought to the company
• All tools required for this position are provided, as well as a company vehicle during work hours by Service Master by ASG.
• Offers - Paid time off / Vacation time / Holiday pay / Health insurance available after 90 days of employment.