Moving and Packing Technician

ServiceMaster Restore; Phoenix (AZ); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Job summary

ServiceMaster of South Shore Inc in Phoenix, Arizona, is looking for a Contents Mover & Pack Out Technician. The role involves handling personal belongings, documenting inventory, and performing cleaning tasks. Strong communication and organizational skills are essential, along with a flexible schedule to meet emergency response needs.

Experience in moving or packing is preferred, and all necessary tools are provided, along with benefits such as health insurance after 90 days.

Qualifications

• Must possess strong communication skills to interact with customers.
• Ability to manage time effectively and meet deadlines.
• Experience in moving and packing preferred.

Responsibilities

• Handle customers' belongings with care during packing and moving.
• Document and inventory items efficiently.
• Clean and maintain work vehicle and equipment.

Skills

Strong communication skills

Strong organizational skills

Time management

Problem-solving

Tools

Microsoft Office

Google Suite

CRM programs

Job description

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Training & development

Position Tasks & Responsibilities

As a Contents Mover & Pack Out Technician, you will be responsible for the professional and safe handling of customers' personal belongings.

Packing & Inventory

• Professionally pack and safely move personal items and contents from residential and commercial properties affected by disaster.
• Thoroughly document and inventory items during the pack-out process. (photos & tablet software)

Moving & Hauling

• Use moving equipment and packing materials to load and unload items/boxes onto trucks and trailers.
• Move boxes and furniture to enable the cleanup and restoration of the property structure.
• Properly unload trailers and ensure the secure placement of items in the warehouse using wood vaults, racking, and palletizing techniques.
• Drive and operate a large box truck (CDL not required).

Restoration Support

• Perform specialized content cleaning at the warehouse. (washing dishware, laundry, etc)
• Conduct general on-location cleaning as required. (wipe down surfaces, clean windows, etc)

Logistics & Site Management

• Inventory and load the work vehicle with all necessary equipment, products, and supplies for each project.
• Perform end-of-day/end-of-job cleanup and breakdown, ensuring the jobsite is left clean and orderly.
• Maintain a clean and organized work vehicle and professional appearance of all equipment.

Essential Requirements & Skills

Customer Interaction

Strong communication skills with the ability to interact respectfully and empathetically with homeowners and business owners daily.

Organization & Management

• Strong organizational skills and attention to detail.
• Excellent time management and ability to meet project deadlines.
• Strong problem-solving and prompt decision-making ability.

Technical Proficiency

Must possess an understanding of Microsoft Office, Google Suite functions, and Customer Relationship Management (CRM) programs for documentation.

Work Schedule

Must have a flexible schedule and be able to work some nights or extended hours as dictated by emergency response needs.

Physical Demands

Lifting & Moving

Must be able to move and carry construction materials and supplies weighing in excess of 50 pounds on occasion.

Mobility

Requires the ability to stand, walk, lift, squat, crawl, and crouch.

Equipment Use

Use of ladders will be required for cleaning and packing items above ground level.

Work Environment

Be exposed to various indoor and outdoor working conditions, including environments with or without air conditioning and heating.

Must be willing to wear required Personal Protective Equipment (PPE), including suits, masks, and gloves, in certain circumstances (e.g., mold or biohazard situations).

Qualifications (Preferred)

• Prior experience in moving, packing, or contents restoration is a plus.
• Valid Driver's License and clean driving record (required to drive company truck).
• Pass a background check requirement as we work on insurance claims through various carriers.

Comments

• Pay will be based upon expertise and value brought to the company.
• All tools required for this position are provided, as well as a company vehicle during work hours by Service Master by ASG.
• Offers - Paid time off / Vacation time / Holiday pay / Health insurance available after 90 days of employment.