Moving and Packing Technician

servicemaster-restore-usa-careers; Phoenix (AZ); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Training & development

Job summary

Service Master by ASG USA is hiring for a disaster restoration support role in Phoenix. You will professionally pack and move items from disaster-affected properties, document inventory, and operate moving equipment.

You will assist with on-site and warehouse cleaning, manage supplies, and ensure orderly job sites. The role requires strong communication, organization, and problem-solving skills, with a flexible schedule to meet emergency response needs.

Qualifications

• Strong communication skills with homeowners and business owners daily.
• Excellent time management and ability to meet project deadlines.
• Strong problem-solving and prompt decision-making ability.

Responsibilities

• Professionally pack and safely move personal items from disaster sites.
• Document and inventory items during pack-out with photos and tablets.
• Load/unload items using moving equipment; drive a large box truck (CDL not required).
• Perform on-site and warehouse cleaning; content cleaning as needed.
• Inventory and load equipment for each project; end-of-day cleanup and breakdown.
• Maintain clean, organized vehicles and professional appearance of equipment.

Skills

Strong communication

Organization & time management

Problem solving

Flexible schedule

Customer interaction

Tools

Microsoft Office

Google Suite

CRM software

Job description

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Training & development

Position Tasks & Responsibilities

Packing & Inventory

• Professionally pack and safely move personal items and contents from residential and commercial properties affected by disaster.
• Thoroughly document and inventory items during the pack-out process. (photos & tablet software)

Moving & Hauling

• Use moving equipment and packing materials to load and unload items/boxes onto trucks and trailers.
• Move boxes and furniture to enable the cleanup and restoration of the property structure.
• Properly unload trailers and ensure the secure placement of items in the warehouse using wood vaults, racking, and palletizing techniques.
• Drive and operate a large box truck (CDL not required).

Restoration Support

• Perform specialized content cleaning at the warehouse. (washing dishware, laundry, etc)
• Conduct general on-location cleaning as required. (wipe down surfaces, clean windows, etc)

Logistics & Site Management

• Inventory and load the work vehicle with all necessary equipment, products, and supplies for each project.
• Perform end-of-day/end-of-job cleanup and breakdown, ensuring the jobsite is left clean and orderly.
• Maintain a clean and organized work vehicle and professional appearance of all equipment.

Essential Requirements & Skills

Customer Interaction

• Strong communication skills with the ability to interact respectfully and empathetically with homeowners and business owners daily.

Organization & Management

• Strong organizational skills and attention to detail.
• Excellent time management and ability to meet project deadlines.
• Strong problem-solving and prompt decision-making ability.

Technical Proficiency

• Must possess an understanding of Microsoft Office, Google Suite functions, and Customer Relationship Management (CRM) programs for documentation.

Work Schedule

• Must have a flexible schedule and be able to work some nights or extended hours as dictated by emergency response needs.

Physical Demands

Lifting & Moving

• Must be able to move and carry construction materials and supplies weighing in excess of 50 pounds on occasion.

Mobility

• Requires the ability to stand, walk, lift, squat, crawl, and crouch.

Equipment Use

• Use of ladders will be required for cleaning and packing items above ground level.

Work Environment

• Be exposed to various indoor and outdoor working conditions, including environments with or without air conditioning and heating.
• Must be willing to wear required Personal Protective Equipment (PPE), including suits, masks, and gloves, in certain circumstances (e.g., mold or biohazard situations).

Qualifications (Preferred)

• Prior experience in moving, packing, or contents restoration is a plus.
• Valid Driver's License and clean driving record (required to drive company truck).
• Pass a background check requirement as we work on insurance claims through various carriers.

Comments

• Pay will be based upon expertise and value brought to the company
• All tools required for this position are provided, as well as a company vehicle during work hours by Service Master by ASG.
• Offers - Paid time off / Vacation time / Holiday pay / Health insurance available after 90 days of employment.