Moves Manager - Move, Add, Change (MAC)

Turner & Townsend; Indianapolis (IN); On-site; USD 65,000 - 95,000; Full time

Job summary

Turner & Townsend Moves Manager role oversees a team delivering occupancy, space management, and move/change services for clients. On-site at client campus in Indianapolis, IN three to four days a week.

You will supervise staff, coordinate daily activities, manage schedules and budgets, and ensure regulatory compliance while maintaining high safety standards.

Qualifications

• Bachelor's degree preferred with 3–5 years of relevant experience.
• Experience in staffing, selection, training, development, coaching, and measuring performance is preferred.
• Ability to convey complex information and performance expectations effectively.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness.
• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills and an inquisitive mindset.
• Advanced math skills for calculating figures and financial metrics.

Responsibilities

• Provide formal supervision to employees and monitor staff development.
• Coordinate and manage daily activities; set schedules and deadlines.
• Achieve or exceed target KPIs for the team.
• Liaise with internal and external teams to ensure clear communication.
• Partner with design teams to enable collaboration and ensure process adherence.
• Respond to relocation and changes requests from customers.
• Oversee schedules and budgets for small projects; report progress.
• Direct client meetings, finances, health and safety, and contractor activities.
• Ensure compliance with documents and regulatory standards.
• Lead by example and promote company values.

Skills

Leadership

Staff supervision

Project management

Communication

Analytical skills

Budgeting

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Job Description

About the role

As a Turner & Townsend Moves Manager, you will oversee a team responsible for ensuring that all occupancy, space management, andmove and change activity services are delivered efficiently and effectively on behalf of clients.
This job is part of the Moves, Additions and Changes (MAC) function. They are responsible for moving
services.

This role is on-site at our client's campus in Indianapolis, IN three to four days a week.

What you'll do

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performanceevaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff.
  Set and track staff and department deadlines. Mentor and coach as needed.
• Achieve or exceed target standards for agreed KPIs.
• Liaise closely with internal and external teams to ensure that effective communication is maintained between allparties involved in moves and changes.
• Partner with design teams to facilitate collaboration and ensure process adherence across projects.
• Respond to customer requests for relocations and changes at short notice.
• Oversee schedules and budgets for all small projects. Provide regular reports on progress and elevate
  issues as required.
• Direct company processes, inclusive of client meetings, finances, health and safety, and programming of support contractor activities.
• Ensure all documents and standards are subject to regulatory scrutiny.
• Lead by example and model behaviors that are consistent with company values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

Qualifications

• Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills with a strong inquisitive mindset.
• Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial related calculations.

Additional Information

*SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

*On-site presence and requirements may change depending on our client's needs

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this, we promote a healthy, productive, and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/ and https://www.heery.com/

All your information will be kept confidential according to EEO guidelines.

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