Move Manager

TWO MEN AND A TRUCK®; Fort Wayne (IN); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

4 day work week

Hourly pay $22-$24

Job summary

TWO MEN AND A TRUCK® Fort Wayne, IN is hiring a Move Manager to lead moving crews and oversee daily operations in a safe, efficient manner. You will collaborate with customers, vendors, and staff to hit operating goals and uphold standards.

Responsibilities include staffing, training, safety compliance, fleet coordination, and performance reviews. A strong focus on leadership, communication, and customer service is essential for success.

Qualifications

• Effective communication skills.
• Highly organized and detail oriented; ability to multi-task.
• Demonstrated ability to lead by example, motivate, take initiative, develop and direct people, be accountable, and hustle.
• Ability to assess the performance of self, employees, and franchise to make improvements or take corrective action.
• Strong decision-making ability.
• Commitment to customer service and the TWO MEN AND A TRUCK core values.
• Proficient with Microsoft Excel, Word, and Outlook.

Responsibilities

• Supervise and dispatch mover/driver teams daily; coordinate employee scheduling and truck assignments.
• Lead by example in communication, performance, attitude, attendance, and work ethic; responsible for team development and motivation.
• Promote and protect the TWO MEN AND A TRUCK brand.
• Determine staffing requirements, interview, hire and train new employees, or assist with these processes.
• Complete various dispatch duties, including: performance audits during moves to ensure safety and customer satisfaction, vehicle inspections, and paperwork audits.
• Assist with coordinating and directing fleet maintenance and equipment inventory; ensure trucks and equipment are maintained in a clean, safe, and professional manner.
• Promote safety and uphold safety procedures and policies; ensure compliance with all DOT regulations and FMCSA guidelines.
• Responsible for employee development, accountability, and corrective action programs.
• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Assist with customer concerns and damage resolution processes as necessary.
• Responsible for being an “on-call” emergency contact outside of normal business hours

Skills

Leadership

Communication

Organized

Multi-tasking

Customer service

Decision making

Tools

Excel

Word

Outlook

Job description

Drive your career forward with TWO MEN AND A TRUCK® as Move Manager and discover your opportunities for growth! We are looking for an energetic team member to provide leadership for our moving crews and manage the daily operational aspects of the business in a safe manner. In this role you will work with customers, vendors, and all staff members to meet established operating goals and standards. Join our growing team today!

What We Offer

• Base pay: $22 - $24 per hour
• 4 day work week
• Multiple positions available

What You'll Do

• Supervise and dispatch mover/driver teams daily; coordinate employee scheduling and truck assignments
• Lead by example in communication, performance, attitude, attendance, and work ethic; responsible for team development and motivation
• Promote and protect the TWO MEN AND A TRUCK® brand
• Determine staffing requirements, interview, hire and train new employees, or assist with these processes
• Complete various dispatch duties, including: performance audits during moves to ensure safety and customer satisfaction, vehicle inspections, and paperwork audits
• Assist with coordinating and directing fleet maintenance and equipment inventory; ensure trucks and equipment are maintained in a clean, safe, and professional manner
• Promote safety and uphold safety procedures and policies; ensure compliance with all DOT regulations and FMCSA guidelines
• Responsible for employee development, accountability, and corrective action programs
• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
• Assist with customer concerns and damage resolution processes as necessary
• Responsible for being an “on-call” emergency contact outside of normal business hours

Who We're Looking For

• Effective communication skills
• Highly organized and detail oriented; ability to multi-task
• Demonstrated ability to lead by example, motivate, take initiative, develop and direct people, be accountable, and hustle
• Ability to assess the performance of self, employees, and franchise to make improvements or take corrective action
• Strong decision-making ability
• Commitment to customer service and the TWO MEN AND A TRUCK® core values
• Proficient with the following Microsoft applications: Excel, Word, and Outlook

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Fort Wayne, IN.