Move In Coordinator

WELLQUEST CA 2 LLC; San Diego (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

WellQuest Living is seeking a Senior Living Move in Coordinator to support the Senior Living Advisor. You will manage administrative tasks, organize events, coordinate move-ins, and respond to inquiries from residents, families, and referral sources.

The role includes preparing move-in materials and ensuring smooth transitions between communities. You will tour prospects, assist with marketing activities, maintain collateral inventories, and help with resident communications.

Qualifications

• Ability to speak and read English.

Responsibilities

• Coordinate move-in process and prepare Move-in Binder.
• Assist Senior Living Advisor with scheduling tours and events.
• Handle inquiries via telephone, walk-in, and mail; maintain marketing inventory.

Job description

WELLQUEST LIVING JOB DESCRIPTIONSUMMARYAs a WellQuest Living employee, you will be a part of a team that makes valued difference in the lives of our residents every day.We are looking to hire a Senior Living Move in Coordinator to join our WellQuest Team. The Senior Living Coordinator is responsible for assisting the Senior Living Advisor in handling all administrative tasks, including organizing events; handling all telephone, walk-in, and inbound mail inquiries; touring qualifying prospects; and assisting with resident move ins as needed.ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBLITIESMaintain a thorough knowledge of the property’s product and services to effectively an accuratelyrepresent the property to referral sources and prospects.Walk the community tour route at the start of each day to ensure that the community is ready for daily tours.Move in/out coordination.Serve as a liaison for residents and family member new to the community. Assist in planning and implementing all community Marketing events.Assist in keeping community social media sites active and updated.Assist Senior Living Advisor in maintaining accurate inventory of collateral and marketing supplies. Coordinate smooth transitions between resident and Independent Living to Assisted Living/Memory Care.Communicate with new or current residents about move related details.Prepare “Move in Binder” for resident.Conduct a primary and secondary inspection of the apartment prior to occupancy. Give community tours as a backup to the Sales Director.Qualify prospects, convert qualified prospects to tours and convert tours to deposits using the sales process, as needed.Entering new inquiry information into marketing database and follow-up with all correspondence, as directed.Able to interact and communicate effectively with employees, supervisors, physicians, health care professionals, residents, and their families.Must be highly motivated and able to work independently.Job QualificationsEducationAbility to speak and read English.ExperiencePrior office coordination experience preferred.Mathematical SkillsNot applicable.Reasoning SkillsAbility to follow written and oral directions.Oral/Written Communication SkillsAbility to follow oral and written directions.Equipment UsedAbility to use standard office equipment.Physical EffortMust be mobile.Other physical requirements as specified by department/function.Good physical health verified by a health screening, including:A chest X-ray, orAn intradermal test result no more than 6 months prior to employment or within 7 days after employment.Personal CharacteristicsDisplays sincere compassion toward older adults.Demonstrates genuine concern for the physical and emotional needs of older people and their families.Working ConditionsWell-lighted, air-conditioned health care environment.Exposure to dust and air contaminants.May be required to clean outdoor areas.May be subject to local weather conditions.OtherRequirements as specified by Title 22.Must pass a criminal record clearance prior to beginning work in the community.Must have a valid First Aid card.