Move In Coordinator

The Carrington at Lincolnwood; Carrington (ND); On-site; USD 40,000 - 60,000; Full time

Job summary

The Carrington at Lincolnwood seeks a Marketing/Sales Coordinator to support community marketing, move-in planning, and resident communications. You will liaise with leadership, vendors, and prospective residents to ensure a smooth move-in experience.

Candidates should have a Bachelor's in sales/marketing and at least two years in marketing or sales, with healthcare or senior housing exposure preferred and a professional, customer-focused approach.

Qualifications

• Bachelor’s degree (emphasis in sales/marketing preferred).
• Two years’ experience in marketing/sales.
• One-year experience in senior housing or healthcare-related field.
• One-year experience in hospitality preferred.
• Proficiency in English for reading, writing and communications.
• Ability to use computer software to track activities and information.
• Microsoft Office Suite proficiency and strong phone skills.
• Valid driver’s license and clean driving record.
• Willingness to be available for emergencies.

Responsibilities

• Communicates with internal stakeholders including leadership and vendors about requests for changes.
• Prepares closing documentation and internal communications timely and accurately.
• Serves as primary contact with future resident regarding move-in dates and details.
• Develops and updates the community move-in guide.
• Staffs the office to meet business needs including evenings, weekends and holidays.
• Participates in marketing events as directed by the Director of Sales and Marketing.
• Supports tours to ensure a warm and personalized experience.
• Updates the community move-in resource guide as needed.
• Oversees inventory and timely ordering of marketing collateral.
• Maintains a presentable work area and professional appearance.
• Coordinates resident move changes.

Skills

Marketing and sales

Excellent telephone communication

English proficiency

Computer skills

Driver's license

Education

Bachelor’s degree in sales/marketing preferred

Experience in senior housing or healthcare

Experience in hospitality

Tools

Microsoft Office Suite

Job description

Description

Essential Job Duties: (Other duties will be assigned as needed) Must be willing and able to do the following:

• Communicates with internal stakeholders including community leadership and other departments along with vendors as needed regarding any requests for construction/physical plant changes.
• Prepares closing documentation and internal communication timely and accurately.
• Serves as the primary contact with the future resident regarding move-in dates and details surrounding the move-in.
• Develops and updates as needed, the community move-in guide.
• Staffs the office to meet business needs which may include evenings, weekends and holidays.
• Participates in marketing events as directed by the Director of Sales and Marketing.
• Supports tour operations as needed, ensuring a warm and personalized experience
• Updates as needed, the community move-in resource guide.
• Oversees the inventory and timely ordering of all marketing collateral to ensure materials are sufficiently stocked.
• Assumes responsibilities for personal work areas and maintaining areas in a presentable manner.
• Always maintains a professional appearance.
• Coordinates resident move changes.

Requirements

QUALIFICATIONS:

• Bachelor’s degree (emphasis in sales/marketing preferred)
• Two years’ experience in marketing/sales
• One-year experience in senior housing or healthcare-related field
• One-year experience in hospitality preferred
• Proficiency in the English language enabling the employee to read, write, comprehend and communicate simple instructions, correspondence, memos, etc.
• Ability and willingness to utilize computer software system to track activities and other pertinent information
• Ability to utilize Microsoft Office Suite products
• Must demonstrate excellent telephone communication skills.
• Must possess current and valid driver’s license consistent with the requirements determined by size of vehicle and laws of the state in which the driver is licensed
• Must possess personal driving record consistent with the requirements of the Driver Selection Policy
• Willingness to be available for any/all emergencies regarding the community

PHSYICAL REQUIREMENTS/WORKING CONDITIONS:

• Lifts and carries up to 10 lbs. with assistance occasionally
• Pushes and pulls up to 20 lbs. with assistance occasionally
• Reaches, bends and twists occasionally
• Climbs, reaches, bends and twists occasionally
• Sits, stands and walks frequently
• Sedentary work - exerts up to 20 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to move objects