Move-In & Admissions Coordinator (Senior Living)

Montebello On Academy; Albuquerque (NM); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision

PTO and holidays

401k and more

Training and advancement opportunities

Job summary

The Montebello on Academy in Albuquerque seeks a Move In Coordinator with a proven track record to join our premier senior living community. You will plan and coordinate admissions, manage move-in logistics, and ensure a smooth transition for new residents with timely communication to all departments.

Responsibilities include coordinating moving services, assisting with paperwork, greeting new residents, and maintaining detailed task and occupancy records.

Qualifications

• Freedom from illegal use of drugs.
• Freedom from use and effects of use of drugs and alcohol in the workplace.
• Demonstrates effective time management skills.

Responsibilities

• Assists with furniture measurements and placements for new residents.
• Coordinates moving services to establish new residents in the community.
• Works with real estate agent to assist with the sale of a home.
• Assist with changing address, canceling telephone and other services, notifying doctors and others of new address, etc.
• Plan and implement depositor and waitlist special events.
• Works with new residents to complete all required paperwork upon move-in. Notifies all department heads 48 hours prior to a resident's move-in date.
• Orders move-in gift.
• Greets all new residents with keys as they move in and introduce them to existing residents and staff.
• Print out and distribute task sheets from "lead" sourcing daily.
• Makes home visits, personally delivering brochures and other follow ups.
• Coordinate deliveries with courier, shipping and limo services.
• Utilize "lead service" to track all tasks, including follow-up, tours, deposits, home visits, etc.
• Stock and organize all books, calendars, collateral materials, and leasing packets. Facilitate Communications:
• Arrange for continuous coverage of all incoming inquiry calls and tours, including back-up procedures for multiple calls and tours and protocol for after hours coverage.
• Establish and maintain system for written phone messages.
• Maintains internal phone extension list. Reporting:
• Prepares and circulates to staff each morning a daily overview of scheduled tours, move ins/move-outs, and inventory ready to show.
• Updates unit status daily on white board.
• Prepares Marketing and Deposit reports on a weekly basis and other corporate reports as identified in a timely manner.
• Updates vacancy boards.
• Notifies maintenance department of pending move-ins and inspects the apartment prior to move-in to ensure cleanliness and that any necessary alterations have been completed.

Skills

Time management

Job description

The Montebello on Academy in Albuquerque seeks a Move In Coordinator with a proven track record to join our premier senior living community. You will plan and coordinate admissions, manage move-in logistics, and ensure a smooth transition for new residents with timely communication to all departments.

Responsibilities include coordinating moving services, assisting with paperwork, greeting new residents, and maintaining detailed task and occupancy records.