Marketing & Admissions Coordinator

Stellar Senior Living; High Desert (NM); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid Time Off

401k and more

Job summary

The Montebello on Academy in Albuquerque, part of Stellar Senior Living, seeks a Move In Coordinator with a proven track record to join our caring team. You will manage admission processes, arrange moving services, coordinate with agents, and guide new residents through move-in steps, ensuring smooth transitions and excellent resident experiences.

Our team values dedication, warmth, and professional collaboration as we welcome new residents to a comfortable community with Sandia Mountain views

Qualifications

• Freedom from illegal use of drugs.
• Freedom from use and effects of use of drugs and alcohol in the workplace.
• Ineligible if found guilty of abusing, neglecting, or mistreating individuals in health care.
• Demonstrates effective time management skills.

Responsibilities

• Plan and coordinate admission to the facility.
• Assist with furniture measurements and placements for new residents.
• Coordinate moving services to establish new residents.
• Work with real estate agent to assist with home sales.
• Notify doctors and others of new address; manage address changes and other services.
• Plan and implement depositor and waitlist events.
• Complete required move-in paperwork and notify department heads 48 hours prior to move-in.
• Order move-in gifts and greet new residents with keys.
• Distribute task sheets and lead sourcing updates daily.
• Conduct home visits and deliver brochures and follow-ups.
• Coordinate deliveries with courier, shipping and limo services.
• Use lead service to track tasks from tours to move-ins.
• Stock and organize books, calendars, and leasing packets.
• Ensure coverage of inbound inquiry calls and tours, with after-hours procedures.
• Maintain written phone messages and internal extension list.
• Prepare daily tour/move-in/inventory reports and update vacancy boards.

Skills

Time management

Job description

Move In Coordinator - The Montebello on Academy

We are seeking an outstanding Move In Coordinator with a proven track record of success to join us at a large senior living community in Albuquerque! Come join a team of dedicated, smart, and caring professionals as they work together to care for our seniors and provide them the lifestyle they deserve.

Who we are

"Our supreme goal is to do and be the best in all we undertake, and to provide a Stellar life for our residents, their families and our employees." -Evrett Benton, CEO

If you are looking for a company and team that understands the value of people, then look no further!

Stellar Senior Living is a premier assisted living and memory care provider in the Western United States. Founded in 2012 we have experienced consistentgrowthadding senior living communities to our family each year. We continue to grow and are looking for top talent to join our team and continue the journey with us.

Since 1986, The Montebello on Academy in Albuquerque has offered it all. Neighbors here enjoy spacious apartments, Sandia Mountain views, and meals made with care by Chef Charlie. Days are filled with fitness classes, cards, lectures, outings, and the simple joy of time spent together. It's a community known for its warmth, its long-tenured team, and the friendships that make life feel both steady and full

What we offer

• Benefits include medical, dental, vision,generous Paid Time Off program, holidays, 401k and more!!!
• Agrowing company with opportunities for advancement
• Company sponsored training, tuition reimbursement, and other learning opportunities

Job Description

You will be responsible for planning and coordinating admission to the facility. The admission coordinator seeks and/or receives inquires and documents information for potential residents to be admitted.

Responsibilities

• Assists with furniture measurements and placements for new residents.
• Coordinates moving services to establish new residents in the community.
• Works with real estate agent to assist with the sale of a home.
• Assist with changing address, canceling telephone and other services, notifying doctors and others of new address, etc.
• Plan and implement depositor and waitlist special events.
• Works with new residents to complete all required paperwork upon move-in. Notifies all department heads 48 hours prior to a resident's move-in date.
• Orders move-in gift.
• Greets all new residents with keys as they move in and introduce them to existing residents and staff.
• Print out and distribute task sheets from "lead" sourcing daily.
• Makes home visits, personally delivering brochures and other follow ups.
• Coordinate deliveries with courier, shipping and limo services.
• Utilize "lead service" to track all tasks, including follow-up, tours, deposits, home visits, etc.
• Stock and organize all books, calendars, collateral materials, and leasing packets. Facilitate Communications:
• Arrange for continuous coverage of all incoming inquiry calls and tours, including back-up procedures for multiple calls and tours and protocol for after hours coverage.
• Establish and maintain system for written phone messages.
• Maintains internal phone extension list. Reporting:
• Prepares and circulates to staff each morning a daily overview of scheduled tours, move ins/move-outs, and inventory ready to show.
• Updates unit status daily on white board.
• Prepares Marketing and Deposit reports on a weekly basis and other corporate reports as identified in a timely manner.
• Updates vacancy boards.
• Notifies maintenance department of pending move-ins and inspects the apartment prior to move-in to ensure cleanliness and that any necessary alterations have been completed.

Qualifications

• Freedom from illegal use of drugs.
• Freedom from use and effects of use of drugs and alcohol in the workplace.
• Persons who have been found guilty by a court of law or regulatory body of abusing, neglecting, or mistreating individuals in a health care related setting are ineligible for employment in the position.
• Demonstrates effective time management skills.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

As part of Stellar Senior Living's continued efforts to maintain a safe environment for all employees, residents, families, and visitors, Stellar strongly encourages its employees to receive an FDA-approved COVID-19 vaccination, as well as any subsequent booster doses, as recommended by the Centers for Disease Control and Prevention (CDC). To facilitate and further encourage COVID-19 vaccinations, Stellar periodically organizes onsite vaccination clinics at its various locations. Stellar employees are not required to be fully